Senior Services Delivery Manager
SnowflakeFull Time
Senior (5 to 8 years)
Candidates should possess 5+ years of Program Management experience in a Professional Services setting, implementing complex technical solutions, along with 5+ years of experience in Public Cloud (AWS, GCP, or Azure) or Enterprise software. They should demonstrate the capability to effectively engage in C-level relationships, in a client-facing role, and possess measurable past performance of efficiently managing the delivery and support of multiple simultaneous projects by leveraging project management tools. Strong collaborative communication and influencing skills are also required.
The Senior Program Manager will report to the Professional Services team and will be responsible for the management of implementations and services of the Tetra Data Platform for new clients, including overseeing client/internal project kick-off meetings, client update meetings, resource planning, timeline and deliverables management, oversight to financial aspects of services and project closure. They will also manage clients on scope and change requests, project governance, and identify and mitigate risk, working closely with internal and external stakeholders to ensure deliverables are managed to the clients’ expectations.
Cloud platform for scientific data management
TetraScience offers a cloud-based platform called the Scientific Data Cloud, which helps biopharmaceutical companies manage and harmonize their scientific data for research and development, quality assurance, and manufacturing. The platform connects various lab instruments and software, streamlining data management and significantly reducing task completion time. TetraScience's vendor-neutral and open design allows it to work with any lab equipment, making it a flexible solution in the life sciences sector. The company's goal is to enhance scientific outcomes by preparing data for artificial intelligence and machine learning applications.