Job Description: Senior Program Manager

Employment Type: Full-time Location Type: Remote Salary: Not Specified

Position Overview

TetraScience is seeking a Senior Program Manager to join our Professional Services team. This role is responsible for managing the implementation and services of the Tetra Data Platform for new clients. The Senior Program Manager will oversee projects from initiation to closure, ensuring TetraScience meets or exceeds client expectations in a continuous improvement environment.

Responsibilities

• Conduct client/internal project kick-off meetings.
• Lead client update meetings.
• Manage resource planning, timelines, and deliverables.
• Oversee financial aspects of services and project closure.
• Collaborate closely with internal and external stakeholders to ensure deliverables meet client expectations.
• Manage client scope and change requests.
• Maintain project governance.
• Identify and mitigate project risks.

Requirements

• 5+ years of Program Management experience in a Professional Services setting, implementing complex technical solutions.
• 5+ years of Public Cloud (AWS, GCP, or Azure) or Enterprise software experience.
• Demonstrated capability to effectively engage in C-level relationships in a client-facing role.
• Proven ability to efficiently manage the delivery and support of multiple simultaneous projects using project management tools.
• Demonstrated collaborative communication and influencing skills.

Ideal Candidates Will Also Have:

• Deep experience in Life Sciences and Pharma workflows, especially surrounding drug design and development, biologics, automation, or new modalities.
• Thrives in an environment with multiple simultaneous efforts across diverse experiences.
• Bachelor’s degree in Computer Science, Chemistry, Business, or related field; or equivalent work experience.
• Strong PM implementation exposure to a cloud environment, specifically AWS, is a compelling advantage.
• Proven project/program leadership experience in an agile, customer-facing deployment environment.
• Highly effective verbal and written communication skills; ability to explain technical information in non-technical language to drive progress.
• Ability to distill and present complex information to a wide range of stakeholders.
• Knowledge or understanding of GxP compliance-related activities such as Good Laboratory Practices (GLP) is ideal.

About TetraScience

TetraScience is the Scientific Data and AI Cloud company, catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets. We deliver next-generation lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. Global leaders in compute, cloud, data, and AI infrastructure have partnered with TetraScience, recognizing us as the de facto standard.

The Tetra Way: In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective. It is impossible to overstate the importance of this document, and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day.

Benefits

• 100% employer-paid benefits for all eligible employees and immediate family members.
• Unlimited paid time off (PTO).
• 401K.
• Flexible working arrangements - Remote work + office as needed.
• Company-paid Life Insurance, LTD/STD.