Senior Manager, CRM (Marketplace)
CollectorsSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing, AdvertisingIndustries
Requirements
- Bachelor’s Degree or equivalent experience required
- 5+ years of experience in CRM and 360 campaign management, i.e. digital, direct mail, video, radio
- Passionate about CRM, DM and Digital space
- Creative, solutions-oriented, organized, collaborative with exceptional people skills
- Proficient with programs such as the Office 360 suite: Visio, Excel, PPT, MS Project, and Teams
- Experience with project management/workflow tools a plus (specifically WorkFront, JIRA)
- Versed in mainstream process methodologies including waterfall and agile
Responsibilities
- Keeps projects moving forward smoothly, develops project plans for new work, ensures that creative can be produced within specified timeframes, efficiently manages + communicates milestones throughout the project lifecycle, proactively mitigates risks and comfortable adapting to changes from inception to delivery of projects
- Manages account/project-related meetings including weekly account status meetings, internal reviews, etc. Issues and or ensure issuance of timely contract reports
- Tracks budget for projects, ensures deliverables can be produced within specified budgets, proactively identifies any risks and escalates needs to business / agency leads to be addressed
- Aligns the project team to the work to ensure resources are available and present at appropriate times throughout the project lifecycle
- Responsible for maintaining the required level of quality through every step of the delivery process
- Manages simultaneous projects within budgetary and schedule constraints
- Collaborates with disciplines across the agency to deliver the highest quality of work
- If assigned, capable of mentoring junior team members of the best practices of the agency and project management
- Builds respectful, strong working relationships with internal team(s) from Business Leadership to execution resources on a project, as well as external partners and vendors
- Builds respectful, strong working relationships when applicable with client(s). Ensure understanding and adherence to agency process
- Optimizes production workflows and processes with a goal of constant improvement
- Leads efficient meetings and conference calls. Ensures timely conference notes and action steps taken
- Is a champion of the agency process and quality work. Ensures adherence by all parties
Skills
Project Management
CRM
Digital Marketing
Risk Mitigation
Milestone Management
Stakeholder Communication
Project Planning
RAPP
Precision marketing agency using data-driven strategies
About RAPP
RAPP Worldwide focuses on precision marketing by using detailed data and advanced technology to create personalized marketing experiences for consumers. They serve a variety of clients across sectors like healthcare and technology, delivering engaging campaigns that enhance customer experiences and build brand loyalty. RAPP generates revenue through marketing services such as data analytics and creative content production, as well as consulting to optimize marketing strategies. As part of the Omnicom Group, they leverage a broad network of resources to provide effective marketing solutions.
New York City, New YorkHeadquarters
1965Year Founded
$1.3MTotal Funding
SEEDCompany Stage
Data & Analytics, Consulting, Consumer GoodsIndustries
1,001-5,000Employees
Risks
Loss of key personnel may disrupt strategic initiatives.
New creative leadership could impact client satisfaction if misaligned.
Resource diversion to internal initiatives may affect client service delivery.
Differentiation
RAPP leverages data and technology for personalized marketing experiences.
RAPP is part of Omnicom Group, enhancing its global reach and resources.
RAPP combines creative strategies with data analytics for effective customer engagement.
Upsides
AI-driven personalization enhances RAPP's targeted customer experiences.
Privacy-centric data tools align with RAPP's data-driven marketing approach.
Programmatic advertising complements RAPP's precision marketing model.
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