Earnest

Direct Mail Marketing Manager

San Francisco, California, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Higher EducationIndustries

Position Overview

  • Location Type: Onsite (with monthly travel to Oakland)
  • Job Type: Full-time
  • Salary: Not specified

Earnies is dedicated to making higher education accessible and affordable. We empower students with financial support and help them manage their student debt. We offer private student loans, student loan refinancing, and scholarships.

The Direct Mail Marketing Manager position will report to the Head of Performance Marketing.

Responsibilities

  • Oversee and manage large-scale direct mail campaigns (over 30 million mail pieces annually) aimed at driving new customer acquisition.
  • Collaborate with cross-functional teams (Marketing, Risk, Finance, Client Happiness, Data & Analytics) to align on campaign goals and execution.
  • Work closely with credit bureaus to procure audience files, optimize lists, and develop new machine learning models.
  • Manage external agencies and vendors, ensuring on-time production, budget control, and quality output for all creative assets.
  • Lead campaign forecasting, including financial performance, cost, and revenue projections, while maintaining dashboards and KPIs.
  • Drive the success of direct mail campaigns, ensuring seamless execution from concept to delivery.
  • Optimize campaign performance, growing customer acquisition while managing costs effectively.
  • Leverage data-driven insights to improve targeting, audience segmentation, and campaign outcomes.
  • Contribute directly to the company's revenue growth and marketing efficiency through innovative strategies.
  • Ensure all campaigns meet compliance, legal, and quality standards.

Requirements

  • Experience: 5+ years of experience in direct mail marketing or a related field, with a strong focus on campaign execution, budget management, and cross-functional collaboration.
  • Vendor Management: Proven track record of managing large-scale marketing campaigns and working with external vendors (e.g., credit bureaus, agencies, lettershops).
  • Data Analytics: Experience using data analytics to inform campaign decisions and drive growth.
  • Collaboration: Ability to work collaboratively with legal, compliance, and finance teams for approvals and reporting.
  • Travel: Willingness to travel to the Oakland office monthly to collaborate with other team members.

Even Better (Preferred Qualifications)

  • Experience with machine learning models or predictive analytics in marketing.
  • Familiarity with marketing automation platforms and CRM systems.
  • Previous experience managing budgets and vendor contracts in a high-volume marketing environment.

Company Information

Earnies is committed to helping students live their best lives, free from the stress of student debt.

Application Instructions

  • Not specified.

Skills

Direct Mail Campaigns
Campaign Management
Budget Management
Vendor Management
Data Analysis
Audience Segmentation
Cross-Functional Collaboration
Machine Learning
Compliance and Legal Standards

Earnest

Provides low-interest student and personal loans

About Earnest

Earnest provides financial services focused on student loan refinancing, private student loans, and personal loans. The company uses advanced data analysis and underwriting software to assess each client's financial situation, allowing them to offer low-interest rates tailored to individual needs. Clients can select flexible repayment plans that suit their financial circumstances, making it easier to manage their debt. Unlike many competitors, Earnest continuously adjusts its rates based on market conditions to remain competitive. The goal of Earnest is to help financially responsible individuals effectively manage their educational and personal debt.

San Francisco, CaliforniaHeadquarters
2013Year Founded
$123.5MTotal Funding
ACQUISITIONCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Home Office Stipend
Phone/Internet Stipend
Tuition Reimbursement
Paid Vacation
Parental Leave
Company Equity

Risks

Increased competition from fintech startups could erode market share.
Rising interest rates may decrease demand for refinancing options.
Potential regulatory changes could increase operational costs.

Differentiation

Earnest uses data-driven underwriting beyond traditional credit scores.
Offers flexible repayment plans tailored to individual financial situations.
Maintains a digital-first approach for loan applications and management.

Upsides

Increased demand for digital financial services boosts Earnest's online platform.
Alternative credit scoring models support Earnest's data-driven approach.
Growing trend of student loan refinancing aligns with Earnest's core offerings.

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