Thanx

Senior Product Marketing Manager

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Food-Service, Customer Loyalty, Marketing TechnologyIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: (Salary information not provided)

Thanx is a leading loyalty and guest engagement platform for restaurants, helping brands grow customer lifetime value through lifecycle marketing automations and loyalty tools focused on access, status, and personalization. Thanx's proprietary credit card tokenization technology enhances purchase data accuracy, powering its CRM suite and app/web-based ordering experiences. The company was recognized on Nation’s Restaurant News “2020 Power List” and has secured over $30M in funding from investors like M33 Growth, Ribbit Capital, and Sequoia Capital. Thanx fosters a strong culture with high employee tenure, internal promotions, and an impressive alumni network, guided by core behaviors: Think Boldly, Execute Reliably, Focus on What Matters, Say “Thanx” Genuinely, Encourage Diverse Perspectives, and Lead, Virtually.

Who You Are?

As a member of the Thanx marketing team, you will be responsible for a broad range of activities with increasing exposure to Go-To-Market (GTM) strategy. This role offers a critical opportunity to contribute to the growth of a fast-paced startup and impact a rapidly changing industry. Reporting to the VP of Marketing, you will collaborate closely with sales, product management, and customer success, supporting various marketing funnel activities with a focus on product marketing.

This position may be a good fit if you:

  • Are a strategic thinker who excels at owning and executing tasks at any level of detail.
  • Can learn and articulate buyer pain points, even without prior restaurant industry experience.
  • Approach learning and problem-solving with curiosity and a scientific mindset.
  • Are dedicated to listening to and advocating for current and future customers.
  • Thrive in high-impact environments while also enjoying detailed problem-solving.
  • Build relationships and influence others effectively, even without direct authority.
  • Are comfortable working cross-functionally in a fast-paced, ambiguous startup environment.
  • Possess a strong work ethic and a drive to challenge the status quo.
  • Enjoy solving problems.

Responsibilities

  • Gather and analyze market and competitive intelligence.

Application Instructions

(Application instructions not provided)

Company Information

Thanx is a leading loyalty and guest engagement platform for restaurants. (Further details about the company are provided in the "Who You Are?" section.)

Skills

GTM strategy
Marketing funnel management
Product marketing
Cross-functional collaboration
Startup growth strategies

Thanx

Customer engagement and loyalty solutions provider

About Thanx

Thanx offers customer engagement and loyalty solutions for restaurants and retailers through its CRM platform. The platform collects data from customer interactions, allowing businesses to create detailed profiles and run personalized marketing campaigns easily. Thanx stands out by providing unique rewards and experiences tailored to individual customers, enhancing their overall experience. The goal of Thanx is to help businesses build long-term relationships with their customers to increase retention and revenue.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$22.5MTotal Funding
SERIES_BCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Remote Work Options

Risks

Emerging CRM platforms offer similar features at lower costs.
Consumer privacy concerns may limit data-driven personalization effectiveness.
Economic downturns could reduce spending on CRM and loyalty solutions.

Differentiation

Thanx integrates with credit card networks for accurate purchase data.
The platform offers AI-driven personalized marketing and loyalty solutions.
Thanx provides infinitely customizable branded apps for businesses.

Upsides

Growing demand for AI-driven personalization boosts Thanx's market potential.
Partnerships with Qu and Bite enhance guest engagement strategies.
Stored value features encourage repeat purchases and customer loyalty.

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