Senior Product Manager, Unified Endpoint Management

Employment Type: Full Time

Location: Remote (unless otherwise specified in the Job Description)

About JumpCloud®

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.

We are a leading technology company that is changing the way IT admins and users leverage their devices to get work done. Our Cloud Directory Platform, including its deep support for devices such as laptops and servers, is making it easy for IT admins to manage the entire device lifecycle, from onboarding to active use to offboarding, while also providing end users a secure and painless means of getting stuff done.

Position Overview

We are seeking a Senior Product Manager with deep technical expertise to drive the development of our Unified Endpoint Management (UEM) solution.

The Senior Product Manager for Unified Endpoint Management will lead the strategy, roadmap, and execution of our UEM/MDM platform, ensuring seamless management and security for Microsoft Windows, Apple iOS, and Android devices. This role requires strong technical expertise in endpoint management, device security, and cross-platform integration, combined with exceptional product leadership to deliver world-class solutions that meet enterprise needs.

Key Responsibilities

• Product Strategy & Roadmap: Define and prioritize the product vision, strategy, and roadmap for the UEM platform, aligning with business goals and customer needs.
• Technical Leadership: Collaborate with engineering teams to design and implement solutions for device management, security policies, and compliance across Windows, iOS, and Android ecosystems.
• Stakeholder Collaboration: Work closely with cross-functional teams, including engineering, design, sales, and marketing, to deliver a cohesive product experience.
• Customer Advocacy: Engage with enterprise customers to understand their pain points, gather feedback, and translate requirements into actionable product features.
• Market Analysis: Conduct competitive analysis and stay updated on industry trends in endpoint management, mobile device management (MDM), and enterprise security.
• Feature Definition: Create detailed product requirements, user stories, and acceptance criteria for new features, ensuring scalability, security, and usability.
• Go-to-Market: Partner with marketing and sales to develop go-to-market strategies, including product positioning, pricing, and launch plans.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.

Technical Expertise Requirements

• Deep understanding of Microsoft Windows, Apple iOS, and Android operating systems, including their security frameworks (e.g., Windows Defender, iOS Gatekeeper, Android Enterprise).
• Hands-on experience with UEM/MDM platforms (e.g., Microsoft Intune, Jamf, VMware Workspace ONE, or similar).
• Knowledge of device compliance, encryption, remote management, and zero-trust security principles.
• Familiarity with enterprise IT environments, including Active Directory, Azure AD, and network security protocols.
• Practical experience on AI projects to understand and build a portfolio (e.g., Machine Learning, Deep Learning, or similar).

Qualifications

• Experience: 7+ years of product management experience, with at least 3 years focused on Unified Endpoint Management, Mobile Device Management (MDM), or enterprise security solutions.
• Technical Expertise: See above.
• Leadership: Proven ability to lead cross-functional teams and influence stakeholders at all levels, including C-suite executives.
• Customer Focus: Strong experience in gathering and analyzing customer feedback to drive product decisions.
• Communication: Exceptional written and verbal communication skills.