Senior Product Manager, Enterprise at Canary Technologies

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, TechnologyIndustries

Requirements

Five or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results
Strong product intuition and customer empathy, with the ability to work within hotel corporate offices to identify value problems and deliver high-quality, scalable solutions
Ability to perform across enterprise functions, including: Account management (serve as the primary Canary representative on calls with enterprise customers), Solutions architecture (communicate complex product ideas involving multiple integration touchpoints), Product analytics (leverage BI tools, SQL, and Python for data analysis)
Demonstrated success leading large, cross-functional initiatives involving three or more engineering teams and multiple go-to-market partners
Comfortable working in a high-growth, fast-paced startup environment with shifting priorities
Excellent communication and stakeholder management skills, with the ability to distill complex problems into clear, actionable plans
Ideally previous experience building customer-facing products for large enterprise clients (e.g., Fortune 500), comfortable reviewing technical documentation with their engineers and delivering presentations to their executives

Responsibilities

Manage the end-to-end product lifecycle for products used by hotel chains worldwide, from strategy and roadmap development to execution and iteration
Collaborate with other product teams at Canary to represent enterprise customers’ needs, influence product roadmaps, and ensure that scale and quality meet the expectations of key clients
Serve as the primary representative of the Canary product team for enterprise customers, balancing hands-on delivery with coordination across other product and engineering teams
Partner with Sales, Marketing, and Customer Success to define product narratives, support global rollouts, and turn enterprise feedback into actionable product improvements
Develop a deep understanding of the relationship between hotel brands and their property portfolios, identifying and delivering product solutions that add value to both parties at scale
Prioritize effectively and use data, intuition, and storytelling to align stakeholders and drive outcomes quickly

Skills

Key technologies and capabilities for this role

Product StrategyRoadmap DevelopmentProduct Lifecycle ManagementCross-functional CollaborationEnterprise Customer AdvocacyTechnical Problem-SolvingSales PartnershipCustomer SuccessGlobal RolloutsFeedback Iteration

Questions & Answers

Common questions about this position

What experience is required for the Senior Product Manager role?

Candidates need five or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results.

What technical skills are needed for this position?

The role requires the ability to leverage BI tools, SQL, and Python for product analytics, along with solutions architecture to communicate complex product ideas involving multiple integration touchpoints.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Senior Product Manager position?

Strong candidates excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, with the ability to prioritize effectively using data, intuition, and storytelling.

Canary Technologies

Hospitality management software for hotels

About Canary Technologies

Canary Technologies specializes in hospitality management software aimed at improving the guest experience and optimizing hotel operations. Their main product is a Digital Guest Journey Platform that offers features like room upgrades, early check-in, late checkout, and other amenities, allowing hotels to provide personalized services while maximizing revenue. This platform integrates smoothly with existing hotel technologies, ensuring efficient operations. Unlike many competitors, Canary Technologies operates on a subscription-based model, providing a scalable software-as-a-service (SaaS) solution that caters to a wide range of clients, from small boutique hotels to large chains. The company's goal is to transform hotel management by enhancing guest satisfaction and driving revenue growth.

None, CaliforniaHeadquarters

2018Year Founded

$92.5MTotal Funding

SERIES_CCompany Stage

Enterprise Software, Consumer GoodsIndustries

51-200Employees

Benefits

Health insurance

Flexible working hours

Training & career development

Regular team building events

Travel stipend at Canary hotels

Internal promotions

Stocked kitchen

Risks

Emerging competition from Otelier's AP automation product challenges Canary's market share.

Guesty's $130 million funding round enhances its competitive capabilities.

Rapid AI growth in tourism increases pressure on Canary to innovate.

Differentiation

Canary Technologies offers a comprehensive Digital Guest Journey Platform for hotels.

The platform integrates seamlessly with existing hotel technology stacks.

Canary Technologies focuses on AI-driven personalization in guest services.

Upsides

Canary Technologies won eight 2025 HotelTechAwards, showcasing industry recognition.

Partnerships with BWH and TUI Hotels enhance Canary's market presence.

The rise of contactless technology adoption benefits Canary's mobile check-in solutions.

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