Senior Product Manager at Gong.io

Dublin, County Dublin, Ireland

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

Over 6 years of experience as a product manager in SaaS B2B products
Excellent communication skills that foster collaboration and secure stakeholder buy-in
Proven track record in driving product execution with hands-on implementation
Forward-thinking with strong execution skills
Enjoys taking ownership and responsibility for the created product
Strong understanding of data and how to interpret it to improve products
Solid user experience skills combined with technical understanding
Capable of turning incomplete, conflicting, or ambiguous inputs into clear action plans
Fluent or highly proficient in English

Responsibilities

Spearhead the development and enhancement of mission-critical products that align with our customers' needs and business objectives
Maintain a meticulous attention to detail while adopting a customer-centric approach to product development
Employ data modeling techniques to inform and enhance product decisions and strategies
Think creatively and strategically, envisioning long-term solutions in a large-scale, enterprise-grade environment
Work collaboratively with cross-functional teams (product design, engineering and more) to deliver products that not only meet but exceed customer expectations
Balance innovative thinking with practical execution to drive product success and company growth

Skills

Key technologies and capabilities for this role

Product ManagementSaaSB2BData ModelingCustomer-Centric Product DevelopmentCross-Functional CollaborationEnterprise Products

Questions & Answers

Common questions about this position

What benefits does Gong offer?

Gong offers a variety of private health insurance plans designed to fit you and your family’s needs, along with a Wellbeing Fund providing a flexible wellness stipend to support wellbeing.

What is the salary for this Senior Product Manager role?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What experience and skills are required for this position?

Candidates need over 6 years of experience as a product manager in SaaS B2B products, excellent communication skills, proven track record in product execution, strong data understanding, solid user experience skills with technical knowledge, and the ability to handle ambiguous inputs.

What is the company culture like at Gong?

Gong features a dynamic and forward-thinking team passionate about innovation and excellence, valuing vision, execution, customer-centricity, and collaborative cross-functional work.

Gong.io

Revenue intelligence platform for customer interactions

About Gong.io

Gong provides a platform focused on revenue intelligence, which helps businesses capture and analyze customer interactions. The platform uses artificial intelligence to integrate various customer communications into one system, allowing companies to gain insights that inform their decision-making and enhance revenue growth. Gong caters to a wide array of clients, including sales, marketing, and customer success teams across different industries. Its subscription-based model allows organizations to pay for access to the platform, with pricing tiers based on user count and desired features. The main goal of Gong is to support businesses in optimizing their go-to-market strategies by delivering actionable insights derived from customer data.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$570.1MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Mental health support resources

Weekly wellness events

Work from home stipend

Generous vacation days

Quarterly recharge company shutdowns

Parental leave

Employee equity

Retirement savings & financial coaches

Commuter & parking benefits

Training & learning programs

Monthly lunch & learns

Mentor & buddy programs

Risks

Increased competition from Highspot and Seismic may pressure Gong's market share.

Rapid market growth could attract new entrants, impacting Gong's growth trajectory.

Challenges in measuring AI success may affect customer retention and acquisition.

Differentiation

Gong's platform integrates all customer interactions into a single system for better insights.

The company uses proprietary AI to analyze customer interactions, enhancing decision-making.

Gong's subscription model offers tiered access based on user numbers and functionality.

Upsides

Gong's integration with ChurnZero enhances customer success management with AI-driven insights.

The company's inclusion in Forbes Cloud 100 highlights its market leadership and innovation.

Gong's 'Ask Anything' solution boosts win rates by 26%, enhancing revenue team efficiency.

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