Senior Product Manager

About Fetch

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools — especially AI — to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next — with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

The Role

We’re looking for a Senior Product Manager to accelerate and drive the expanding vision of the Fetch Pay American Express® Card, the fastest, easiest and most fun way to be rewarded for every dollar you spend. The card is not only a premier payment product, but the key to the most elevated experience for a Fetch user. As PM, you’ll set and manage the vision for the cardholder experience, driving adoption, engagement and retention amongst the broader population of 12.5M monthly active users.

You’ll be joining Fetch at an inflection point, where new technologies and tooling are evolving our ways of working and building products. You’ll dig deep into product and engineering workflows, and ensure every aspect of the cardholder journey is seamless and valuable.

What You’ll Do at Fetch

• Own the product strategy and execution for the Fetch Pay, including our co-branded Amex card and future payment innovations.
• Drive development across the entire cardholder lifecycle: application, onboarding, activation, usage, rewards integration, and support.
• Collaborate cross-functionally with our fintech infrastructure providers, issuing banks, and cross-functional internal teams (e.g. Offers, Growth, eReceipts) to ensure a scalable, user-centric, and compliant solution.
• Champion the card’s role as a core feature of the Fetch experience, not a standalone product, ensuring it's embedded throughout power user flows and journeys to reward how you pay in addition to where you shop and what you buy.
• Use a combination of product instincts and data to drive decisions, define success metrics and deliver business performance.
• Immerse yourself in the Fetch consumer and partner experiences to become an expert in your subject area; you live on our apps.
• You operate with a bias for action and getting product into end user’s hands.
• Collaborate with ML, LLM, and Data Science leaders on strategies to drive breadth, depth and accuracy of our optimizations & insights.
• No excuses; take ownership and responsibility for outcomes, and be ready to take action to remediate issues and solve tough problems in a fast-paced environment.

In Your Toolbox

• Familiarity with reward mechanics, growth/habit loops, and shopping ecosystems.
• 4+ years of product management experience, preferably in a sta