Product Manager, Developer Experience

Job Summary

Location Type: Remote Employment Type: FullTime Location: Remote or Hybrid (SF or NYC)

ReadMe is hiring a Product Manager to help us redefine how developers interact with APIs and to ensure documentation feels alive, not just written. All too often, APIs come paired with long paragraphs of static text and an expectation that developers will figure things out on their own. We believe documentation is not just a guide—it’s the UI for your API, and it should be dynamic, interactive, and thoughtfully designed. We’re not just helping companies write great docs, but helping them to build great API experiences. You’ll ensure our product doesn’t just work…it anticipates developers’ needs, simplifies complexity, and feels like it’s on their side.

We’re a small team of humans (and one owl ) working together to do big things, and we’re growing! Since we’re a startup, you’ll have the opportunity to make a huge difference across the company. You’ll also have the flexibility and freedom to tackle big initiatives beyond your day-to-day scope, if that’s what excites you. 🦉

Who We Are

ReadMe helps companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for Apple or Notion, you’ve used ReadMe! We love what we do because it’s so much more than just docs. We’re providing tools for teams to create and manage beautiful documentation with ease. You can read more about what it’s like to work at ReadMe on our careers page.

We've written on our blog in the past about how we interview, and feel free to browse our other blog posts as well if it strikes your fancy!

What You'll Do Here

• Own developer-facing product experiences. You’ll be responsible for shaping and improving the parts of ReadMe that developers interact with every day—like the API Explorer, reference guides, and SDKs—making sure they feel intuitive, powerful, and genuinely helpful.
• Make technical things feel human. You’ll turn complex systems into interfaces and workflows that feel natural and easy to navigate—even when the underlying tech isn’t.
• Ensure ReadMe is awesome by default. You’ll think critically about onboarding, defaults, and feature discoverability so the best version of our product is the one users experience first — not the one they have to dig for.
• Remove friction, not just explain it. Our philosophy is "no excuses." If something is confusing, we don’t explain it away, we fix it. You’ll help shape the product so customers don’t hit snags in the first place.
• Understand developer pain points. You'll chat with users, dig into where they’re getting stuck, and help the team understand where things feel clunky or confusing.
• Act as the voice of the developer. Be the connective tissue across product, design, engineering, and support—ensuring every decision is rooted in what’s best for the developers who use ReadMe.
• Get into the code (even a little). While you won’t be expected to ship production code, you should feel comfortable reading APIs, inspecting dev environments, and exploring technical edge cases in a GitHub repo.

You'll Love This Job If...

• A builder at heart—curious, hands-on, and energized by solving deep technical challenges with simplicity and empathy.
• Familiar with developer tools, APIs, and technical environments—and not afraid to dig into repos or talk through tradeoffs.
• Comfortable working across disciplines. Whether it’s writing a spec, debugging an edge case, or helping marketing position a feature, you can navigate ambiguity and keep momentum.
• A strong communicator who can write clearly, think systematically, and distill complexity into clarity, especially in writing.
• Detail-oriented and eager to polish features until they feel effortless.
• A strategic thinker who sees the big picture, but also obsesses over the tiny details that make a tool feel magical.
• Excited about being part of a small, growing team where you’ll have real ownership.

How You'll Grow

Within a few months:

• Be fully ramped on our product and dev wor