[Remote] Product Manager, Developer Experience at ReadMe

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software Development, BiotechnologyIndustries

Requirements

Candidates should be comfortable reading APIs, inspecting dev environments, and exploring technical edge cases in a GitHub repo. They should also be familiar with developer tools, APIs, and technical environments, and possess strong communication skills, including clear writing and systematic thinking. A builder's mindset with a passion for solving technical challenges with simplicity and empathy is essential.

Responsibilities

The Product Manager will own developer-facing product experiences, shaping and improving features like the API Explorer, reference guides, and SDKs to be intuitive and helpful. They will focus on making technical systems feel human and easy to navigate, ensuring ReadMe is awesome by default through critical thinking about onboarding, defaults, and feature discoverability. The role involves removing friction by fixing confusing aspects of the product, understanding developer pain points through user chats, and acting as the voice of the developer across product, design, engineering, and support teams.

Skills

Product Management

Developer Experience

API Documentation

SDKs

User Interface Design

User Experience

Product Strategy

Technical Writing

Startup Environment

ReadMe

Tools for creating and managing API documentation

About ReadMe

ReadMe.com offers tools that help developers create and manage API documentation, which is essential for software applications to communicate effectively. Their subscription-based model provides various pricing tiers to accommodate clients ranging from small startups to large enterprises across different industries. What distinguishes ReadMe from competitors is its focus on enhancing the developer experience with personalized services and tailored solutions. The company's goal is to improve API adoption and integration by providing clear and effective documentation.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$9.8MTotal Funding

SERIES_ACompany Stage

Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Unlimited PTO with a three-week minimum 🏝

Fully covered medical, dental, & vision insurance (50% for your dependents) 🩺

One Medical membership 🧑‍⚕️

Wellness stipend (up to $150 per month) 😌

One-to-one donation matching of up to $1,000 per year 💸

12 weeks of paid parental 🐣

Work from home office stipend of $500.🖥

Three offsite retreats per year ✈️

Risks

Increased competition from Postman and Stoplight in the API documentation space.

AI-driven tools may reduce the need for ReadMe's manual documentation services.

Potential customer churn due to dissatisfaction with subscription pricing models.

Differentiation

ReadMe offers community-oriented features to drive API adoption.

The platform integrates with popular tools like GitHub and Slack for seamless workflows.

ReadMe provides personalized enterprise solutions for custom documentation and developer support.

Upsides

Growing demand for API documentation due to microservices architecture adoption.

Increased interest in developer experience platforms enhances ReadMe's market position.

Expansion of API-first companies boosts demand for comprehensive documentation solutions.

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