Dick's Sporting Goods

Senior Product Manager, Athlete Identity Data & Analytics (REMOTE)

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Sporting GoodsIndustries

Requirements

Candidates should have a strong foundation in product management, blending innovation, strategy, and execution to deliver top-notch customer experiences. They will be responsible for defining and establishing a comprehensive vision, strategy, and roadmap for their product within a modern development environment. The role requires the ability to set goals based on outcomes, measure progress, and align back to business objectives, using this data to inform future product iterations and roadmap prioritization. Experience working closely with other product managers, product designers, software engineers, and stakeholders to deliver innovative products and services that align with strategic priorities and achieve product-market fit is essential. The role also demands leadership qualities and the ability to deliver high-quality products.

Responsibilities

The Senior Product Manager will drive the strategy, design, and execution of Customer 360 and Identity capabilities, which are foundational to enhanced personalization, targeting, loyalty, and Retail Media activation. This includes defining and enhancing the Customer 360 data model as a unified enterprise source of truth for customer engagement, integrating signals across various channels. They will reimagine customer data capabilities to support activation squads, enabling seamless audience creation and consistent customer insights. Responsibilities also involve partnering with Data Science, Engineering, Marketing, and Retail Media teams to ensure data quality, governance, and activation readiness. The role includes leading the development of customer identity resolution capabilities for accurate cross-channel recognition, building strong partnerships to define requirements and prioritize initiatives, and establishing KPIs to measure adoption, accuracy, campaign performance, and ROI. Additionally, they will collaborate with cross-functional partners to scale insights, activation, and personalization strategies, leveraging advanced modeling and segmentation approaches.

Skills

Product Management
Data Modeling
Customer Data
Identity Resolution
Data Governance
Data Science
Retail Media
Personalization
Loyalty Programs
Omni-channel Experiences
Customer Engagement
Cross-channel Recognition

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters
1948Year Founded
IPOCompany Stage
Consumer GoodsIndustries
10,001+Employees

Benefits

Flexible Work Hours
Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.
Closure of 35 stores in California may impact regional sales and brand presence.
Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.
The company has a strong omnichannel presence, integrating online and physical stores.
DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.
The rise of 'athleisure' fashion aligns with DICK'S product offerings.
DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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