Senior Growth Designer, Patient
Headway- Full Time
- Senior (5 to 8 years)
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
We are looking for a Senior Product Designer to join a team working on patient-facing surfaces, responsible for pioneering the way people access medication and understand their progression towards their health goals. You’ll work side-by-side with other designers as well as product management, engineering, and clinical teams to design experiences of significant scope, complexity, and creative vision.
As we head into the end of the year, we’re focused on designing for scale—elevating both our systems and experiences. We're looking for designers who can thrive in a dynamic environment, get equally excited by small improvements and large strategic swings, and learn quickly in a complex, evolving ecosystem. Ideal candidates are flexible in the face of shifting priorities, understand and navigate technical complexities in close partnership with product and engineering, and deeply value both the craft and magic of interaction design.
We are a passionate group of designers who are empowered to make impactful decisions, owning all aspects of the design process across multiple surfaces. You’ll grow as our mission advances and our experiences become more sophisticated. This is an exciting opportunity to join a late-stage organization in a category ripe with limitless possibilities, a leadership team that fights for the patient, and a team that is excited to welcome a new design partner.
Our organizational structure empowers designers to think holistically, not just in narrow, feature-specific lanes. Here, your voice will not only be heard—it will be expected. You won’t just be included; you’ll be fundamental.
Design matters at Ro because healthcare requires trust and people trust well-crafted experiences.
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
Online platform for telemedicine services
Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.