Senior UX Designer

Employment Type: Full-Time

Position Overview

At PointClickCare, our mission is to help providers deliver exceptional care, and this starts with our people. As a leading health tech company, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact.

PointClickCare is looking for a talented Senior UX Designer interested in making a real difference in human lives. By improving the usability of our platform, you will be enabling care professionals to make better informed decisions for their patients and directly impact their success. The ideal candidate has a keen eye for design, strong interpersonal and empathetic skills, an analytical mind, and an ability to thrive in a complex and fast-moving environment.

Responsibilities

• Conducting user research and testing
• Creating mockups to articulate functionality and design
• Refining user personas and mapping journeys
• Championing best practices in user experience design
• Collaborate with Product Management to iterate on strategic execution
• Collaborate with Engineers and QA to ensure accurate implementation

Requirements

• Expert level of professional UX design experience
• Strong eye for visual design - aiming for the best UI in healthcare
• Experience with AI prototyping tools
• Flawless attention to detail
• Experience procuring qualitative and quantitative data
• Experience working in an agile environment
• Expertise with established and emerging design practices
• Ability to manage competing priorities
• Passion for helping others and fostering relationships throughout the organization
• Creative

Company Information

PointClickCare is recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures. We offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.

To learn more about PointClickCare, check out [Life at PointClickCare](Life at PointClickCare) and connect with us on Glassdoor and LinkedIn.

Application Instructions

• Must have portfolio attached for eligibility.