Senior Platform Architect - Transportation and Logistics

Addison, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Software, Cloud Computing, Transportation, LogisticsIndustries

Requirements

Candidates must have at least 4 years of progressive experience in a professional services organization or equivalent education. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is also required.

Responsibilities

The Senior Platform Architect will guide customers through digital transformation by leading solutioning and scoping discussions, and driving the successful delivery of strategic projects. They will provide thought leadership, best practices, and expert guidance to ensure customers achieve long-term value from the ServiceNow platform. Responsibilities include engaging with senior stakeholders, ensuring alignment between business objectives and technology solutions, scaling ServiceNow expertise, establishing strong governance frameworks, reducing technical debt, and enabling scalable solutions. The architect will also act as an expert across assigned contracts, build strong relationships with customer leaders, collaborate with GTM and Delivery teams, help customers establish a technical foundation, guide engagement teams, work with customer teams on solution implementation, and support sales efforts by scoping and estimating engagements.

Skills

Platform Architecture

Digital Transformation

Solutioning

Technical Governance

Cloud Platforms

Stakeholder Management

Agile Methodologies

ServiceNow Platform

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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