Red Canary

Senior Manager, Revenue Operations

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess a Bachelor's degree in Business, Marketing, or a related field, and have at least 7 years of experience in Revenue Operations, with a minimum of 3 years in a leadership role. Strong analytical and problem-solving skills are essential, along with experience in customer lifecycle management, forecasting, and operational process improvement. Experience with CRM systems (e.g., Salesforce) and data visualization tools is preferred.

Responsibilities

The Senior Manager, Revenue Operations will lead strategic and operational initiatives to improve customer retention and expansion metrics, drive accurate forecasting, and refine customer lifecycle processes. They will develop and implement GTM initiatives to enhance onboarding, adoption, renewal sales, and expansion capabilities, working closely with Sales, Marketing, Product, and Operations teams. Additionally, the role involves providing project leadership, developing training programs, and identifying opportunities to improve operational efficiency through tool implementations and process changes.

Skills

Revenue Operations
Customer Experience
Customer Success
Forecasting
Risk Management
Lifecycle Management
Process Improvement
Data Analysis
Cross-functional Leadership
Strategic Planning

Red Canary

Managed detection and response cybersecurity services

About Red Canary

Red Canary provides Managed Detection and Response (MDR) services to help businesses protect their digital assets from cyber threats. Their services include continuous monitoring and expert analysis, which involve collecting and analyzing telemetry data to identify potential security issues in real-time. They focus on Endpoint Detection and Response (EDR) to address threats at the individual device level and conduct ongoing security operations to ensure the effectiveness of their measures. Red Canary stands out from competitors by emphasizing measurable outcomes, using behavioral analytics to detect critical threats, and offering 24/7 expert investigation to minimize false positives. Their subscription-based model allows clients to benefit from ongoing security improvements and support, with the goal of reducing risk and enhancing security for various industries.

Key Metrics

Denver, ColoradoHeadquarters
2013Year Founded
$126.4MTotal Funding
SERIES_CCompany Stage
CybersecurityIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Mental Health Support
Unlimited Paid Time Off
Parental Leave
Health Savings Account/Flexible Spending Account
Remote Work Options
Stock Options

Risks

Rise of macOS-targeted malware like 'Cthulhu Stealer' poses new threats to clients.
Sophistication of malware-as-a-service platforms requires continuous adaptation of strategies.
Rapid growth in Africa's tech ecosystem presents resource management challenges for Red Canary.

Differentiation

Red Canary offers 24/7 expert threat investigation to filter out false positives.
The company uses behavioral analytics to identify critical threats efficiently.
Red Canary's automated playbooks streamline response actions for improved security posture.

Upsides

Red Canary achieved 50% year-over-year growth in enterprise customer segment in Q3 FY25.
The release of Security Data Lake enhances MDR capabilities with cost-efficient storage.
Todd Chronert's appointment as CRO is expected to drive growth and strengthen partnerships.

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