Revenue Operations Analyst

Position Overview

• Location Type: Not Specified
• Job Type: Full-Time
• Salary: Not Specified

BlueCat is a key player in the Intelligent Network Operations market, offering a new model that links core services with a deep understanding of network health and performance. BlueCat's Intelligent NetOps is a first-to-market combination of systems of understanding and change, enabling teams to enhance agility and mitigate risks.

BlueCat is proud of its award-winning culture, holding a "Great Place to Work" certification and recognized as one of Canada's top workplaces.

The Revenue Operations Analyst will report to the Manager of Revenue Operations. This critical role drives revenue velocity by ensuring data integrity in sales and marketing systems, assisting with quoting and deal management, and improving systems and processes. The analyst will work closely with Sales, Marketing, Product, Customer Success, Learning and Enablement, and Professional Services.

Responsibilities

• Prioritize and respond to incoming support requests from revenue teams.
• Ensure data integrity in Salesforce through active monitoring and communication with the sales team and leadership.
• Implement best practices for data integrity, including de-duping, cleanup procedures, and enforcing data quality standards.
• Improve the usability of Salesforce (including CPQ) and other tools (Captivate IQ, Export Compliance, Quip).
• Participate in cross-functional projects.
• Create and deliver enablement materials and programs for revenue teams in conjunction with the Bluecat Learning team.
• Provide day-to-day SFDC support to the global sales team, including demonstrating sales processes and answering SFDC-related questions.

Requirements

• Customer-centered, good judgment, and results-oriented.
• Exceptionally strong communication skills (verbal and written).
• Detail-oriented with an understanding of the importance of quality and data integrity, while also being able to drive action from complex analysis.
• Fast learner capable of quickly grasping complex processes.
• Proactive and able to take initiative.
• Experience with Salesforce.com.
• Excellent organizational, communication, and listening skills.
• Proven ability to self-manage projects and follow through to completion.
• Proven ability to succeed in a complex, fast-paced environment.

Company Information

BlueCat is committed to providing an exceptional work environment with comprehensive benefits covering health, financial well-being, and overall wellness. They foster enriching employee programs and a remarkable company culture.

If you share BlueCat's enthusiasm for the future and are eager to contribute to their vibrant workplace, please submit your application.