hive.co

Revenue Operations Manager

Canada

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Marketing Automation, Revenue Generation, Event IndustryIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-Time
  • Salary: Not Specified

Hive is a fast-growing SaaS company revolutionizing marketing automation and revenue generation for the Live Events industry. We empower event promoters and venues to drive ticket sales and maximize revenue through strategic use of first-party data, advanced SMS marketing, and simplified, high-ROI digital ads. At Hive, we're obsessed with delivering measurable impact and exceptional experiences.

We’re looking for a strategic, analytical, and action-oriented Revenue Operations Manager to build and scale our RevOps function. Reporting to the CFO, as Hive's first dedicated RevOps hire, you’ll define how we connect the dots across our entire revenue engine from Marketing and Sales to Onboarding, Customer Success, and Support. You’ll work across teams to drive alignment, design scalable processes, and ensure visibility and accountability across the full funnel. If you’re excited about laying the foundations for long-term growth and love solving complex operational puzzles with data and systems this is your moment.

Responsibilities

  1. Improve and Scale Revenue Processes
    • Uncover, scope, and lead improvements in lead routing, attribution, sales workflow, and renewal processes
    • Support contract management workflows, and compliance with various stipulated processes
    • Ensure consistent data governance and systems hygiene to enable reliable forecasting and reporting
  2. Build Visibility and Drive Data-Backed Insights
    • Create and maintain dashboards to monitor pipeline health, funnel conversion, productivity, and revenue performance
    • Track and analyze sales performance across segments to surface actionable insights for sales, CS and executive teams
    • Guide forecasting accuracy, pipeline generation analysis, win/loss breakdowns, and revenue trends
  3. Partner Across GTM and Support Strategic Planning
    • Collaborate with Marketing, Sales, and CS leadership to eliminate bottlenecks and streamline the customer journey
    • Support territory design, quota setting, and sales compensation tracking
    • Assist in strategic planning cycles, team QBRs, and GTM alignment meetings
  4. Own and Optimize GTM Systems & Tools
    • Manage and evolve our GTM tech stack, including Salesforce, HubSpot, Gong, Zapier, and Salesloft
    • Lead system integrations, automate workflows, and troubleshoot issues across the revenue funnel
  5. Enable Operational Excellence
    • Lead regular performance reviews with GTM leaders and translate insights into business action
    • Create playbooks, internal documentation, and training materials for RevOps best practices
    • Act as the go-to resource for cross-functional execution and reporting

Requirements

  • 6+ years of experience in Revenue Operations or Sales/Marketing Ops roles— ideally within high-growth B2B SaaS
  • Deep understanding of GTM funnels (leads, opps, accounts, renewals) and SaaS sales motion
  • Strong technical proficiency in Salesforce and HubSpot, with bonus points for Salesloft, Gong, ZoomInfo, and LinkedIn Sales Navigator
  • Analytical mindset with a bias for action—you love using data to identify problems and implement solutions
  • Exceptional communication and storytelling skills—from executive presentations to internal training docs
  • Highly collaborative and process-driven, able to influence without direct authority
  • Proactive, organized, and excited to build from the ground up in a fast-paced environment

Nice to Haves

  • Experience scaling RevOps functions at a SaaS company in the $20M–$50M ARR stage
  • Strong project management experience
  • Experience with SaaS financial modeling, quota setting, or sales comp plan development
  • Experience working closely with Finance on revenue recognition and ARR reconciliation
  • Familiarity with contracting workflows and cross-functional compliance processes

Why Hive

  • Join an ambitious team at a pivotal stage of growth
  • Enjoy a culture that values innovation and continuous improvement
  • Work remotely with flexibility, empowerment, and a strong sense of ownership
  • Play a foundational role in shaping our GTM engine

Skills

Revenue Operations
Data Analysis
Dashboard Creation
Sales Funnel Management
Process Improvement
Cross-Functional Collaboration
Forecasting
CRM Systems
Data Governance

hive.co

Data-driven marketing platform for businesses

About hive.co

Hive.co is a marketing platform that helps businesses improve customer engagement by integrating data from various sources. It mainly targets e-commerce businesses, event organizers, and online enterprises that want to enhance their marketing strategies. The platform allows users to automate marketing campaigns and access real-time insights about their customers. Hive.co operates on a subscription model, where clients pay for different levels of service and the number of integrations they need. By connecting with platforms like Squarespace and Zapier, Hive.co enables businesses to create efficient marketing workflows. Its main features include automated deliverability, customer success tools, and real-time analytics, all designed to increase sales and customer interaction. Hive.co also prioritizes a positive work environment, focusing on employee well-being and professional development.

Waterloo, CanadaHeadquarters
2014Year Founded
$120KTotal Funding
LATE_VCCompany Stage
Data & Analytics, Consumer Software, Consumer GoodsIndustries
11-50Employees

Benefits

Health Insurance
Dental Insurance
Flexible Work Hours
Remote Work Options
Unlimited Paid Time Off
Parental Leave

Risks

Increased competition from AI-driven marketing platforms like Klaviyo and Iterable.
Privacy concerns and regulatory changes may impact Hive's data collection practices.
Economic downturns could lead to reduced budgets for marketing platforms like Hive.

Differentiation

Hive integrates with platforms like Shopify, Mailchimp, and Facebook for seamless data sync.
The platform offers real-time insights and automated deliverability to boost customer engagement.
Hive's subscription model allows businesses to choose services based on their integration needs.

Upsides

Hive can leverage zero-party data collection to enhance data-driven marketing strategies.
AI-driven predictive analytics in email marketing can improve Hive's platform offerings.
Omnichannel marketing strategies align with Hive's strength in seamless integrations.

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