Senior Manager, Clinical Quality & Programs

United States

Apply with AI Apply

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Health & Wellness, Digital Health, Nutrition & DieteticsIndustries

Requirements

Candidates should have 5+ years of experience in clinical operations, quality improvement, or clinical product roles, ideally within a telehealth or digital health environment. They should possess a proven ability to build and lead scalable quality improvement initiatives from scratch, along with a strong operational mindset focused on identifying root causes and implementing solutions.

Responsibilities

The Senior Manager, Clinical Quality & Programs will lead clinical quality operations, including strategy, execution, and continuous improvement across documentation, audit, feedback, and compliance systems. They will design systems and frameworks to proactively surface quality issues and deploy root-cause-driven solutions that scale with growth, establish standards for clinical documentation quality, implement automated audit mechanisms, and lead feedback loops with individual providers and clinical leaders. This role involves defining and owning key quality metrics, partnering with Product and Analytics to build dashboards, implementing AI-powered quality review tools, and collaborating cross-functionally with Product, Clinical Operations, and Compliance to embed clinical decision support and guardrails directly into workflows. Additionally, they will design scalable clinician support systems, act as a quality evangelist, and serve as a key representative of clinical quality in client conversations and regulatory reviews.

Skills

Clinical expertise

Systems thinking

Operational rigor

Quality improvement

Workflow design

Team coaching

Product collaboration

Foodsmart

Personalized nutrition and meal planning platform

About Foodsmart

Foodsmart offers a platform that helps individuals and families improve their nutrition and meal planning through dietary assessments and nutrition counseling from dietitians. Users receive personalized meal plans and can order healthy food directly to their homes via partnerships with delivery services like Instacart and Grubhub. What makes Foodsmart unique is its combination of meal planning, nutrition advice, and food delivery in one service, catering to those with specific health needs and families seeking healthier options. The company's goal is to empower people to make better dietary choices and enhance their overall health.

San Francisco, CaliforniaHeadquarters

2010Year Founded

$301.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Food & Agriculture, Healthcare, Consumer GoodsIndustries

201-500Employees

Benefits

Competitive compensation

Unlimited PTO

Flexible working hours

Flexible working location

Paid health insurance

Monthly gym subsidies

Daily lunch allowances

Risks

Legal challenges from TCPA violations could harm reputation and incur financial penalties.

Dependence on major food delivery partners poses risk if partnerships are disrupted.

Rapid expansion may strain operations and affect service quality.

Differentiation

Foodsmart integrates dietary assessments, nutrition counseling, and food delivery in one platform.

Partnerships with Instacart, Grubhub, and Walmart enhance Foodsmart's food delivery capabilities.

Foodsmart's Foodscripts program allows dietitians to prescribe meals like medications.

Upsides

Raised $200M to expand operations and reach more patients with telenutrition services.

Growing demand for personalized nutrition solutions boosts Foodsmart's market potential.

Partnership with Instacart shows improved health outcomes for obesity and diabetes patients.

Land your dream remote job 3x faster with AI

Try Jobo Free