Clinical Operations Associate, Quality
Spring HealthFull Time
Entry Level & New Grad
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
We are looking for a Clinical Product Specialist, AI Quality to join our Clinical Product team at Grow Therapy. As we deploy AI tools across our 20,000+ provider network, clinical safety and quality assurance becomes mission-critical.
This role puts you at the center of that transformation. You will review outputs no one has seen before, contribute to real-time product improvements, and ensure our AI features are clinically safe, appropriate, and effective. It’s equal parts quality assurance, clinical judgment, and innovation, designed for a clinician who wants to shape the future responsibly.
We are looking for someone with deep clinical expertise, a strong clinical quality mindset, and a working understanding of how AI tools support care delivery. You will help shape how cutting-edge AI tools are evaluated, validated, and responsibly scaled in clinical workflows. Working cross-functionally, you will identify safety risks, assess therapeutic appropriateness, and uphold clinical standards across a growing portfolio of AI-powered features.
The salary range for this position is $122,000 - $143,000 USD. Please Note: Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.
Online platform for booking therapy sessions
Grow Therapy is an online platform that connects clients with therapists, allowing users to easily find and book mental health services. The platform ensures quick access to therapy, promising appointments within two days, and simplifies the insurance process for therapy costs. It also provides resources for exploring medication options, enhancing its comprehensive mental health support. Grow Therapy operates across multiple states and accepts various insurance providers, aiming to make mental health services more accessible and efficient.