Clinical Product Specialist, AI Quality

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Healthcare, Biotechnology, HealthcareIndustries

Requirements

Candidates must hold an active clinical license (LCSW, LMFT, LPC, or Psychologist) and possess at least 4-5 years of direct clinical experience, demonstrating strong clinical judgment and a deep understanding of therapeutic appropriateness. Experience with quality assurance/improvement, clinical review, supervision, or clinical documentation is required, along with familiarity with AI/ML tools, digital health platforms, and healthcare technology. Strong analytical skills, a systematic approach to evaluating clinical outputs at scale, and knowledge of clinical risk assessment, safety protocols, evidence-based practices, and clinical outcome measurement are essential.

Responsibilities

The Clinical Product Specialist, AI Quality will conduct systematic quality reviews of AI-generated outputs to identify clinical risks and safety issues. They will define and refine clinical QA protocols, guardrails, and escalation pathways, and contribute to clinical incident escalation and triage processes. This role involves collaborating with Product and Engineering to iterate on model behavior and prompt design, supporting the development of safety metrics and dashboards, and partnering on tooling improvements to scale clinical QA. Additionally, they will provide clinical expertise during product development, collaborate with cross-functional teams for clinical and regulatory alignment, and support general product initiatives including clinical evaluation and provider enablement.

Skills

AI Quality Assurance

Clinical Safety

Clinical Judgment

AI Tools

Product Improvement

Risk Assessment

Therapeutic Appropriateness

Clinical Standards

AI Evaluation

AI Validation

Clinical Workflows

Grow Therapy

Online platform for booking therapy sessions

About Grow Therapy

Grow Therapy is an online platform that connects clients with therapists, allowing users to easily find and book mental health services. The platform ensures quick access to therapy, promising appointments within two days, and simplifies the insurance process for therapy costs. It also provides resources for exploring medication options, enhancing its comprehensive mental health support. Grow Therapy operates across multiple states and accepts various insurance providers, aiming to make mental health services more accessible and efficient.

New York City, New YorkHeadquarters

2020Year Founded

$144MTotal Funding

SERIES_CCompany Stage

Consumer Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Unlimited Paid Time Off

Wellness Program

Competitive Salary

Risks

Increased competition from AI-driven startups threatens market share.

Integration challenges with Big Health partnership may affect service delivery.

Reliance on insurance providers exposes revenue to policy changes.

Differentiation

Grow Therapy offers a comprehensive suite of business tools for mental health providers.

The platform ensures quick therapist access, with appointments available within two days.

Grow Therapy simplifies insurance use, making therapy more accessible and affordable.

Upsides

Recent $88M Series C funding boosts expansion and product development.

Partnerships with Big Health expand service offerings and market reach.

Measurement-informed care system launch enhances patient outcomes and provider attraction.

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