Clinical Risk Program Lead

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Mental Health, BiotechnologyIndustries

Requirements

Candidates must possess an active, unrestricted clinical license (e.g., LCSW, LMFT, LPC, PsyD, PhD) and have a minimum of 5 years of experience in direct outpatient psychotherapy or clinical supervision. A proven history in clinical risk management and client safety, including crisis response, safety planning, and adherence to ethical and legal documentation standards, is required. Experience collaborating with Operations, Support, or Legal teams on clinical safety issues or system-level changes is necessary, as is the ability to clearly communicate clinical concepts in writing. Prior experience in a fast-paced, ambiguous environment, such as a startup or telehealth platform, and a background in designing workflows or tools are also beneficial.

Responsibilities

The Clinical Risk Program Lead will provide 1:1 real-time and asynchronous clinical consultations to providers managing high-risk client situations. Responsibilities include facilitating peer consultation groups for shared learning on ethical practice and client safety, identifying and escalating risk trends to inform proactive interventions, and partnering with Operations and Data teams to refine a client safety dashboard. The role also involves translating lessons from adverse incidents into scalable tools, documentation standards, and provider education to enhance care quality across the platform.

Skills

Clinical Risk Management

Client Safety

Clinical Consultation

Risk Trends Analysis

Quality Improvement

Data Analysis

Provider Education

Ethical Practice

Adverse Incident Analysis

Grow Therapy

Online platform for booking therapy sessions

About Grow Therapy

Grow Therapy is an online platform that connects clients with therapists, allowing users to easily find and book mental health services. The platform ensures quick access to therapy, promising appointments within two days, and simplifies the insurance process for therapy costs. It also provides resources for exploring medication options, enhancing its comprehensive mental health support. Grow Therapy operates across multiple states and accepts various insurance providers, aiming to make mental health services more accessible and efficient.

New York City, New YorkHeadquarters

2020Year Founded

$144MTotal Funding

SERIES_CCompany Stage

Consumer Software, HealthcareIndustries

1,001-5,000Employees