Humana

Senior Quality Improvement Professional

Ohio, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, HealthcareIndustries

Requirements

Candidates must reside in the EST or CST time zone and have a Bachelor's degree or 5 years of related Quality Improvement experience. Prior experience in a fast-paced health insurance or health care setting is required, along with an understanding of healthcare quality measures like HEDIS, STARS, and CMS. Proficiency in Microsoft Office Suite and the ability to present information across different organizational levels are essential. Candidates should also demonstrate the ability to work both independently and collaboratively.

Responsibilities

The Senior Quality Improvement Professional will support Quality Improvement functions for the Ohio Medicaid plan, working on moderately complex to complex issues requiring in-depth analysis of variable factors. This role involves participating in and leading projects related to Quality Withhold, vendor management, internal and external audits, and the Quality Improvement Committee. The professional must manage multiple projects independently with minimal direction and work effectively in a highly matrixed organization.

Skills

Quality Improvement
Project Management
Vendor Management
Audits
HEDIS
STARS
CMS
Microsoft Office Suite
Analytical Skills
Communication Skills
QI Methodologies
Lean Six Sigma
FMEA
Root Cause Analysis

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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