Senior Product Manager, Agentic Workflows

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Software, SaaSIndustries

Requirements

Candidates should have 5+ years of experience in product management, with at least 1 year focused on AI/ML or data-driven product areas. Proven success in managing products that automate workflows is required. Experience owning integrations with third-party workflow and automation partners is also necessary.

Responsibilities

The Senior Product Manager will define and execute the product vision, strategy, and roadmap for AI-driven workflow platform capabilities, including the content management system (CMS), within the SaaS B2B platform. They will collaborate with data science and engineering teams to build and refine AI-powered workflow solutions, such as intelligent task routing and automated decision-making. Responsibilities also include ensuring all workflow capabilities meet data privacy, compliance, and ethical standards, and designing scalable solutions for enterprise clients.

Skills

Product Management

Machine Learning

SaaS

B2B

Workflow Platforms

Roadmap Development

Customer Experience

Financial Software

API

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters

2013Year Founded

$199.9MTotal Funding

VENTURE_UNKNOWNCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Family Planning Benefits

Mental Health Support

Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.

Consumer privacy regulations like GDPR could impact TrueML's operations significantly.

Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.

TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.

True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.

Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.

Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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