Senior Growth Strategy Manager (all genders) at Zalando

Ansbach, Bavaria, Germany

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, RetailIndustries

Requirements

At least 5-7 years of experience in Sales Ops / Rev Ops, or a related role, understanding sales from a New Biz and Existing Biz perspective
Expert knowledge of data and KPI management across the entire customer journey
CRM expertise (preferably Salesforce)
Understanding of Sales Methodology execution (preferably SPICED)
Process driven with analytical mindset
SaaS and/or ecommerce experience preferable

Responsibilities

Monitoring and improving operational excellence across the entire customer journey (bowtie)
Definitions, tracking and reporting of relevant KPIs
Translating pipeline data analysis into actionable insights and recommendations
Cross-collaboration with all teams throughout the organization and own process improvements that have direct revenue impact
Work closely with our Senior Sales Enablement Manager to identify training and development needs across the unit
Contribute towards the reporting and presentation of business-wide goals and targets

Skills

Sales Operations

Revenue Operations

CRM

KPI Management

Data Analysis

Pipeline Analysis

Sales Enablement

Process Improvement

Customer Journey Mapping

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees