[Remote] Commercial Operations Support Manager at GE Healthcare

Remote

Apply Now

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree and 5+ years supervisory experience
7+ years’ experience in healthcare customer support
Proven people management, leadership, and interpersonal skills
Demonstrated ability to effectively partner with the commercial sales organization
Strong commitment to providing excellent customer service
Proven ability to organize and prioritize multiple tasks simultaneously
Proven creative, analytical, and critical thinking skills
Strong attention to detail
Strong coordination and project management skills
High level competency with Microsoft Office

Responsibilities

Lead, motivate, develop, hire, and train staff responsible for supporting commercial contracting operations
Ensure the timely and accurate resolution of customer issues relating to pricing, facilities, and product discrepancies
Oversee contract price implementation and quality checks
Manage the dispute resolution process, facilitate credits and rebills, and monitor list pricing and reconciliation
Oversee the dose credit process and handle invoicing for Molecular Imaging product partners
Ensure GPO membership, pricing approvals, and account set up are completed timely and accurately
Ensure GPO audit requests are responded to timely and accurately
Monitor the status of all rebate and admin fee payments
Approve payment requests according to assigned dollar threshold
Assist Finance with validating accruals for admin fees / rebates
Manage the relationship with the outsourced vendor for rebate/admin fee processing
Manage the vendor set up process and the resolution of outstanding checks
Verify commercial contracts pre-execution
Support due diligence/audit process for partners
Monitor shared mailboxes to ensure all inquiries are responded to timely
Ensure timely and accurate responses to all SOX requests related to 6.0 Monitoring
Assist with the monthly reconciliation to the general ledger for government reporting
Manage user access and functionality for the Member Centric and NextGen platforms
Manage compendia updates
Support new product launches and pilot programs
Foster a collaborative culture by encouraging cross-functional teamwork
Participate in the development, implementation and continuous improvement of departmental policies, procedures, workflows, and tools
Maintain a safe work environment and ensure compliance with safety objectives and policies

Skills

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

Land your dream remote job 3x faster with AI

Try Jobo Free