Senior Field Enablement Business Partner

Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Communications Technology, Customer Relationship ManagementIndustries

Requirements

Candidates must have 5+ years of experience in sales enablement, sales training, or a related sales function, with a deep understanding of the sales lifecycle and experience supporting quota-carrying teams, ideally with prior sales experience. Required skills include excellent communication, facilitation, and presentation abilities, proficiency with sales tools and platforms such as Salesforce, Gong, Highspot, Seismic, and LMS tools, and a data-driven mindset to measure impact and improve continuously. Proven success in driving measurable impact through enablement programs, a strong understanding of the B2B sales cycle (especially in SaaS or complex sales), excellent stakeholder management skills, and an analytical mindset for measuring success and identifying improvements are essential. Proficiency in designing training materials using tools like PowerPoint or Articulate is also required.

Responsibilities

The Senior Field Enablement Business Partner will act as a consultant for sales leaders on enablement opportunities, delivering tailored content by audience and contributing to knowledge bases, training sessions, and weekly updates. This role involves proactively engaging with the leadership team to plan and execute the enablement plan, providing feedback on curriculum effectiveness, and proposing adjustments or new additions. The partner will collaborate with the Learning Design Experience team to develop learning objectives and measurable outcomes, follow through on the adoption of pre/post-evaluations and metrics for enablement programs, and maintain knowledge of Twilio's competitors, company direction, and financial stability.

Skills

Sales Enablement

Program Design

Training Delivery

Cross-functional Collaboration

Needs Analysis

Performance Improvement

Customer Service Enablement

Business Strategy

Communication

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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