Depth of knowledge of governing documents and account agreements
Extensive knowledge of fiduciary duties and applicable laws, including trust and tax law, estate planning techniques, financial planning, asset management, and prudent investment principles
Continued development of fiduciary and advisory skills through training and experience
Working knowledge of Northern Trust (NT) resources and products/services
Knowledge of NT fiduciary standards and practices, internal policies, processes, and procedures for prudent risk management
Responsibilities
Manages assigned account base of wealth management clients by working with client service team, clients, and their professional advisors to develop understanding of client needs and goals; provides focused client service with responsiveness, diplomacy, tact, and proactive contact
Provides proactive advice to clients on NT products/services, emerging issues, regulatory/tax changes, and appropriate actions; develops advice-driven solutions using technical knowledge, fact-finding, and analysis; explains complex concepts in non-technical terms; identifies opportunities for relationship enhancement
Applies fiduciary knowledge and judgment to fiduciary relationships; recognizes fiduciary risk issues and seeks appropriate resolution; complies with internal policies for risk management
Provides regional oversight of all fiduciary, compliance, and risk-related matters, including monitoring and resolution; serves as resource for advisors on trust administration, risk management, compliance, and GDWM implementation; consults with trust counsel, Regional CFO, and Advisory Practice Leader as needed
Supports implementation of national initiatives and programs; provides advisory expertise to business development; participates in hiring relationship advisors; provides feedback for annual reviews and compensation based on fiduciary expertise and compliance; assists in advisor development plans
Participates as requested on fiduciary oversight committees, including account acceptance