Senior Executive Writer | Market Intelligence | Messaging Strategist

Orlando, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries

Requirements

Candidates must have 15+ years of relevant work experience in management consulting or IT, with a focus on enterprise technology, AI, and SaaS platforms. Strong technical knowledge of ServiceNow's competitive landscape and the Now Platform is a plus. Experience in leveraging AI in work processes, decision-making, or problem-solving is required. Demonstrated ability to simplify complex concepts into compelling narratives, develop executive presentations, and facilitate executive-level sessions is essential. A strong track record as a team player in a matrixed environment, an entrepreneurial mindset, resilience, and a passion for technology and industry trends are also necessary.

Responsibilities

The Senior Executive Writer will partner with Chief Transformation Officers to develop differentiated narratives articulating ServiceNow's value and shaping thought leadership. This role involves leading sessions to gather customer perspectives, competitor positioning, and market trends to identify opportunities and risks. The individual will serve as an internal thought partner, testing new ideas and fostering innovative communication approaches. Responsibilities include influencing and collaborating with teams across the Transformation Office, Events, and PR/Communications, and managing multiple high-visibility projects in a fast-paced, executive-level environment.

Skills

Messaging Strategy

Market Intelligence

Competitive Intelligence

Narrative Development

Thought Leadership

Executive Communication

Cloud Computing

Strategic Thinking

Creativity

Resilience

Influencing

Collaboration

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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