Competitive Intelligence Director (Remote)

Remote

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Biotechnology, SoftwareIndustries

Requirements

Candidates must possess a Bachelor's degree in business, marketing, information technology, cybersecurity, or a related field, with an advanced degree being preferred. A minimum of 6 years of experience in competitive intelligence, market research, or strategic analysis within the cybersecurity industry is required. The role necessitates experience using qualitative and quantitative research methods for decision-making, the ability to synthesize complex information into actionable insights, and proven success in translating competitive insights into clear recommendations for go-to-market teams and executives. Familiarity with cybersecurity concepts, technologies, and industry players is strongly preferred, as is proficiency in Google Workspace, competitive intelligence tools like Crayon, and CRM/data reporting platforms. Experience working closely with sales teams to provide competitive deal support, objection handling, and strategic positioning is also essential.

Responsibilities

The Competitive Intelligence Director is responsible for gathering, analyzing, and disseminating critical competitive insights to inform strategic decision-making and help KnowBe4 win in the market. This includes supporting global Revenue and Channel teams with actionable insights, enablement content, and strategic deal support by tracking industry trends, competitor strategies, market dynamics, product developments, and customer feedback. Key duties involve conducting continuous competitive research using various tools and methods, analyzing cybersecurity competitors' product features, pricing, positioning, and strategies, and monitoring industry trends and technological advancements. The role requires collaboration with product marketing, sales, and product management teams, the development of competitive intelligence resources like battle cards and reports, and performing research on competitor sales tactics and customer experience. Additionally, the Director will provide timely alerts on competitive moves, lead competitive win-loss analysis projects, and present findings persuasively to executives and cross-functional teams.

Skills

Competitive Intelligence

Market Research

Data Analysis

Strategic Decision-Making

Sales Enablement

Product Development

Marketing Strategy

Cybersecurity

Gong

AlphaSense

Crayon

KnowBe4

Security awareness training and phishing simulations

About KnowBe4

KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.

Clearwater, FloridaHeadquarters

2010Year Founded

$390.1MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program

Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly

Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave

Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year

Remote Work Options

Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group

On-site Life Coach

Risks

Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.

Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.

Economic downturns could challenge subscription-based revenue models due to budget cuts.

Differentiation

KnowBe4 offers the world's largest security awareness training and simulated phishing platform.

The platform is user-friendly, intuitive, and scalable for busy IT professionals.

KnowBe4's rapid deployment is often twice as fast as competitors' solutions.

Upsides

Increased demand for cybersecurity training due to remote and hybrid work environments.

Growing interest in gamified learning enhances engagement in security awareness programs.

AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.

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