Senior Solutions Consultant
AirtableSalary not specified
- Full Time
- Senior (5 to 8 years), Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Consumer SoftwareIndustries
Requirements
Candidates should have at least 3 years of experience in roles such as Procurement/Sourcing Manager or ERP/P2P Systems Consultant, with a focus on managing customer relationships in a B2B SaaS environment. Prior experience with the implementation or administration of Sage Intacct, particularly in procurement and AP modules, is required. Strong communication skills, extreme attention to detail, and a proactive attitude are essential. Experience collaborating with product and engineering teams is necessary, along with the ability to manage expectations and software configuration skills.
Responsibilities
The Senior Solutions Consultant will lead onboarding for new customers, focusing on understanding their requirements and configuring the product to meet their needs. They will manage the end-to-end implementation process, conduct training and Q&A sessions, and ensure customers can effectively use the product independently. Proactive project management across multiple customers will be required, along with collaboration with product and engineering teams to evaluate customer requests. The role involves a commitment to customer satisfaction and continuous improvement of post-sales processes.
Skills
Sage Intacct
Procurement
AP
ERP
P2P Systems
Customer Onboarding
Implementation
Project Management
Communication
Stakeholder Management
Process Management
Zip
Provides buy now, pay later services
About Zip
Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.
Sydney, AustraliaHeadquarters
2013Year Founded
$972.7KTotal Funding
IPOCompany Stage
Fintech, Consumer GoodsIndustries
1,001-5,000Employees