Zip

Senior ERP Solutions Consultant

New York, New York, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Consumer SoftwareIndustries

Requirements

Candidates should have at least 3 years of experience in roles such as Procurement/Sourcing Manager or ERP/P2P Systems Consultant, with a focus on managing customer relationships in a B2B SaaS environment. Prior experience with the implementation or administration of Sage Intacct, particularly in procurement and AP modules, is required. Strong communication skills, extreme attention to detail, and a proactive attitude are essential. Experience collaborating with product and engineering teams is necessary, along with the ability to manage expectations and software configuration skills.

Responsibilities

The Senior Solutions Consultant will lead onboarding for new customers, focusing on understanding their requirements and configuring the product to meet their needs. They will manage the end-to-end implementation process, conduct training and Q&A sessions, and ensure customers can effectively use the product independently. Proactive project management across multiple customers will be required, along with collaboration with product and engineering teams to evaluate customer requests. The role involves a commitment to customer satisfaction and continuous improvement of post-sales processes.

Skills

Sage Intacct
Procurement
AP
ERP
P2P Systems
Customer Onboarding
Implementation
Project Management
Communication
Stakeholder Management
Process Management

Zip

Provides buy now, pay later services

About Zip

Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.

Key Metrics

Sydney, AustraliaHeadquarters
2013Year Founded
$972.7KTotal Funding
IPOCompany Stage
Fintech, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Parental leave - Enjoy up to 20 weeks paid leave and return part-time on a full-time salary for 3 months!
Bonus scheme - We give you skin in the game through our various share incentive programs.
Family support - We support our ZipFam on their life journey through people policies and programs.
Volunteer leave - Use your paid volunteer leave to Zip it forward and create change in your community.
Reward & recognition - We love celebrating your wins and giving you the freedom to choose how you're rewarded.
Career growth - You'll be given clear progression pathways and transparent coaching so you can truly flourish.

Risks

Increased competition from tech giants like Apple could threaten Zip's market share.
Regulatory changes in Australia may impact Zip's profitability and operations.
Reliance on partners like Stripe ties Zip's success to their platform stability.

Differentiation

Zip offers interest-free BNPL services, enhancing consumer financial flexibility.
The company operates in diverse markets, including Australia, the US, and the UK.
Zip's partnerships with retailers improve shopping experiences and financial management for consumers.

Upsides

Zip's potential partnership with Apple could significantly boost its US market presence.
Integration with Stripe allows easy BNPL access for US merchants, expanding Zip's reach.
The rise of in-store BNPL usage in the US shows growing consumer adoption.

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