Senior Engineering Manager (Provider Experience) at Headway

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Mental Health, TechnologyIndustries

Requirements

Experience leading and growing engineering teams or pods
Expertise in people development and strategic planning
Hands-on technical support or guidance capabilities
Ability to define what and how teams build
Skills in setting up team operations and support processes
Proficiency in driving best-in-class user experiences with measurable impact
Familiarity with high-growth startup environments

Responsibilities

Lead and grow engineering pods behind core provider experiences
Deliver tools for providers to manage practices with ease, confidence, and compliance
Empower providers by saving time on administrative tasks and simplifying documentation
Play a leading role in defining what and how teams build
Set up how teams operate and support each other
Drive best-in-class user experiences impacting execution and growth
Support provider satisfaction and patient access through engineering leadership

Questions & Answers

Common questions about this position

What is the salary or compensation for the Senior Engineering Manager role?

This information is not specified in the job description.

Is this Senior Engineering Manager position remote or does it require office work?

This information is not specified in the job description.

What technical skills and tools are used by the engineering team at Headway?

The team uses Python 3, TypeScript, FastAPI, SQLAlchemy, React, Remix, Next.js, Postgres, Redis, AWS (Fargate, ECS, S3), Spark, Kafka, Datadog, PagerDuty, Sentry, Github, Snyk, Semgrep, and Lacework.

What are the engineering principles and culture like at Headway?

The engineering team is small (~120) and guided by principles like focusing on the mission, shipping small and learning fast, treating everything as a product, and optimizing for trust to ensure engineers feel safe learning and discussing mistakes.

What makes a strong candidate for the Senior Engineering Manager role at Headway?

Strong candidates will align with Headway's mission to improve mental healthcare access, have experience leading engineering teams building provider tools, and thrive in a culture emphasizing fast iteration, user-focused products, and trust.

Headway

Connects patients with affordable mental health services

About Headway

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.

New York City, New YorkHeadquarters

2019Year Founded

$318.1MTotal Funding

LATE_VCCompany Stage

HealthcareIndustries

1,001-5,000Employees