Sr. Director, People Solutions

Company Overview

At Varicent, we are transforming the Sales Performance Management (SPM) market by redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent is recognized as a market leader, acknowledged in:

• 2025 Forrester Wave Report for SPM
• 2023 Ventana Research Revenue Performance Management (RPM) Value Index
• Gartner Peer Insights
• 2024 Gartner SPM Market Guide
• G2

Our solutions are trusted by global industry leaders such as T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, and Stryker, among hundreds of others.

Why you'll thrive at Varicent:

• Innovate with Purpose: Build impactful solutions for customers worldwide.
• Join Excellence: Work in a diverse, collaborative, and innovative team.
• Shape the Future: Lead in redefining revenue optimization.
• Grow Together: Unlock your potential in a supportive environment.

Join us at Varicent—where your talent and ambition meet limitless opportunities for success!

Position Overview

As the Sr. Director, People Solutions, you will leverage strong business acumen, data analytics, strategic thinking, and the ability to collaborate and influence senior leaders to enable our business through people-driven strategies and roadmaps. Reporting to the CHRO, this role operates at all levels, from developing executive-level people strategies to coaching individual employees.

Responsibilities

Drive Business Results:

• Advise on, create, and execute people strategies that drive the business forward.
• Consult with the leadership team on Talent Planning, Org Design, Retention Strategies, and Change Management.
• Drive organizational success by proactively using HR data to guide group leaders, solve complex challenges, identify trends, and recommend/implement effective HR strategies.
• Identify, design, develop, lead/project manage, and implement critical business transformation initiatives and projects that impact employee experience, growth, and retention.
• Effectively manage employee relations by identifying and resolving issues, while proactively addressing root causes for lasting resolutions.

Leadership Coaching:

• Coach Managers to lead through change, effectively performance manage, and increase employee engagement through ongoing feedback and effective communication.
• Develop and cultivate strong relationships with the leadership team, the Employee Experience team, the Centres of Excellence (COE), and external partners.

Program Delivery and Effectiveness:

• Drive talent management efforts (performance, talent assessment, and succession planning) in partnership with Talent Enablement.
• Strengthen organizational capabilities across the Company by ensuring individual, team, corporate, and cross-functional training and development programs are available and executed.

Compliance:

• Act as lead for Canadian and International employment legislative changes and rollouts to ensure compliance.
• Ensure HR policies and practices are aligned with relevant laws and regulations. Collaborate with legal and compliance teams to address HR-related legal matters as needed.
• Some travel may be required.

Requirements

• 10-15 years of work experience in Human Resources, with at least 3 years at a Director or Sr. Director level.
• Demonstrated experience working with a global workforce (multi-location operations). We have offices in Canada, US, UK, Romania, and Australia and are expanding into Latin America.
• Strong demonstrated knowledge of Canadian employment legislation & processes.
• Demonstrated strength and experience in all aspects of human resources, including Total Rewards, Talent Acquisition, Talent Management, Organization Design, Change Management, and HR Operations.
• 5+ years of experience supporting Software Engineering and Sales organizations.