Associate Director, GTM Strategy and Operations
DeelSalary not specified
- Full Time
- Expert & Leadership (9+ years)
$177,600 – $222,000Compensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Dental Industry, BiotechnologyIndustries
Position Overview
- Location Type: Remote
- Job Type: Full-Time
- Salary: $177.6K - $222K
Dandy is revolutionizing the dental industry with technology. We are seeking a bold, visionary Global Director of Workforce Operations to lead our global team of over 400 CAD/CAM Designers across multiple countries. This role focuses on people leadership, scaling a high-performing, globally distributed team, and shaping the future of work at Dandy. You will collaborate cross-functionally and require international travel.
Key Responsibilities
Strategic Leadership & International Oversight
- Serve as the senior-most workforce leader across operational geographies.
- Drive global expansion strategies, including legal entity formation, office setup, and talent acquisition.
- Represent Dandy externally and build local relationships.
- Ensure compliance with local labor laws and maintain competitive global compensation.
Workforce Development & Organizational Design
- Lead, mentor, and grow a diverse team of 400+ global designers and regional people managers.
- Build scalable workforce models to optimize quality, speed, and engagement.
- Own workforce planning, performance frameworks, and professional development.
- Proactively manage retention, absenteeism, and productivity.
Operational Excellence & Performance Management
- Oversee daily workforce operations for consistent, high-quality design delivery.
- Implement standardized metrics and performance management systems.
- Collaborate with product, engineering, and training teams to improve workforce effectiveness.
- Design quality assurance programs.
Systems Thinking & Scalability
- Align staffing plans with long-term business goals.
- Lead the design of tools, dashboards, and models for workforce capacity forecasting and risk mitigation.
- Translate strategic objectives into regional execution plans.
- Champion change management initiatives.
Culture, Coaching & Engagement
- Inspire a unified, values-driven culture across all time zones.
- Mentor and coach managers, investing in leadership development and succession planning.
- Own and improve employee engagement and eNPS.
- Champion connection and collaboration between HQ and regional teams.
Key Qualifications
- 8+ years of experience in operations, workforce leadership, or general management in high-growth, tech-enabled or service-driven organizations.
- Willingness to travel internationally.
Skills
Global Operations
Team Leadership
Workforce Management
International Expansion
Legal Compliance
Talent Acquisition
Cross-functional Collaboration
Stakeholder Engagement
Dandy
Digital dental lab services and software
About Dandy
Dandy provides digital dentistry solutions to dental practices across the United States, enabling them to transition from traditional methods to modern digital techniques. Their services include digital scanning, design, and manufacturing of dental prosthetics such as dentures and implants. Dandy's proprietary Chairside software simplifies the scanning process, allowing dental professionals to perform complex procedures with greater accuracy and efficiency. Unlike competitors, Dandy offers their Chairside software for free, making it easier for practices to scan patients and submit lab cases. The company generates revenue through the manufacturing and sale of dental products based on these digital scans, along with providing clinical support and live scan feedback. Dandy's goal is to enhance patient experiences and improve operational efficiency for dental practices by facilitating the adoption of digital dentistry.
New York City, New YorkHeadquarters
2020Year Founded
$4.2MTotal Funding
SEEDCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees