Senior Director, Communications & Public Relations

Position Overview

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Omada Health is on a mission to inspire and nurture lifelong health, one day at a time.

Job Summary: Omada Health is a virtual chronic condition care management company that uses the science of behavior change delivered by human care teams and scaled with the latest technology. As the Sr. Director of Communications and PR, you are responsible for building and leading Omada’s communications and PR efforts for the company and for programs in Diabetes, Hypertension, Diabetes Prevention, Musculoskeletal, and Behavioral Health. You will lead a team responsible for delivering engaging and effective internal and external communications that support Omada’s double-digit growth. This position is highly cross-functional and requires leadership not only within the commercial organization but also across investor relations, product development, people and culture, clinical, engineering, and other functions.

You will love this job if you: This leadership position is an opportunity of a lifetime to pioneer something that has not existed, in a market that is just being defined. If you love to lead in highly ambiguous markets and scale teams, then this might be just the job for you. Communication in a "still forming" market is extremely challenging but for the right leader, it is invigorating, energizing, and soul-filling. In the last 3 years, we’ve more than tripled our client base, launched 3 new products, and hired hundreds of Omadans. To say the least, engaging and developing teams is a must. So, if you love crafting strategy and building plans with the goal of delivering industry-leading results, you will have ample opportunity to put your fingerprint on our future. We’ve found that our most successful leaders know that growth isn’t a straight line. In fact, it is filled with incredible highs and challenging lows. But we’ve also learned that Omadans who succeed in this kind of environment know how to lead with a steady hand while keeping expectations high and keeping an eye on aligning strategy to execution across teams. Most importantly, we value leaders who gravitate towards succeeding together as one team and contributing to a healthy culture grounded in unwavering values. If this sounds like you, we want you.

Key Responsibilities

• Strategic Communication: Develop and complete an essential, comprehensive communications roadmap that aligns with our business objectives, positioning us as a global leader in integrated virtual healthcare.
• Internal Communications: Develop and implement internal communication strategies that foster employee engagement, alignment, and understanding during times of transformation; collaborate with HR on internal communications and change management initiatives.
• Executive Communications: Create a strong executive/c-suite voice and compelling internal/external communications to optimally position Omada. Must have existing relationships with top-tier media and journalists.
• External Communications: Build, lead, and implement strategies that promote and protect Omada Health's brand and reputation, including media relations; serve as the company spokesperson on a range of topics and issues. Must have existing relationships with top-tier media and journalists.
• Investor Relations: Collaborate with and support investor relations to ensure consistent and impactful messaging to the investment community.
• Leadership: Lead, inspire, develop and manage a public relations team, including contractors, to deliver on goals and business results.
• Social Media: Oversee Omada Health’s social media channels using a data-centric approach; integrate emerging technologies and innovative communication approaches to enhance our communication effectiveness and engagement.
• Crisis Communication: Develop crisis communication protocols and strategies to proactively address potential reputational risks and effectively manage crises if they arise.
• Corporate Responsibility: Partner with