[Remote] Director, External Communications at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree in Communications, Public Relations, or a related field; Master’s degree preferred
Minimum of 10 years of experience in corporate communications, with a focus on external communications, public relations and corporate reputation
Proven experience in complex business environments and regulatory industries
Strong understanding of the healthcare sector, including primary care, home health and pharmacy
Exceptional written and verbal communication skills
Demonstrated ability to manage multi-stakeholder communications and build relationships with diverse audiences
Experience in crisis communications and media relations
Strong leadership and team management skills
Ability to think strategically and execute tactically

Responsibilities

Develop and coordinate lines of communication outside the organization
Work closely with senior executives on external communications, corporate reputation, media and public relations
Provide strategic advice and guidance to an internal team of Humana associates, as well as external public relations agency partners
Ensure Corporate Communications is successfully helping to position each of these businesses as they pursue performance and growth goals

Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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