Director, Partner Success
Bestow- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should possess a Bachelor's degree and have a minimum of 10 years of experience in client service, preferably within the B2B sector, specifically in industrial, manufacturing, logistics, distribution, agriculture, transportation, and/or automotive industries. Strong leadership skills and experience managing a portfolio of strategic accounts generating $8-15 million in revenue are required, along with the ability to build and maintain strong client relationships with executive leaders.
The Senior Director, Client Service will oversee and grow a portfolio of key strategic accounts, serving as the primary liaison with client stakeholders and executive leaders. They will also identify long-term client goals and objectives, partner with clients and internal teams to create customer experiences, guide cross-functional teams, promote Bounteous’ integrated solutions, and proactively communicate agency value. Furthermore, the role involves promoting and enforcing information security practices, identifying and reporting security risks, and ensuring compliance with data privacy standards.
Digital transformation consultancy enhancing customer experiences
Bounteous provides digital transformation consulting services that focus on creating data-driven solutions to improve customer experiences and foster long-term loyalty. The company collaborates with clients in various sectors, including restaurants, convenience stores, payment systems, banking, insurance, and wealth management, to develop tailored digital solutions that address specific business challenges. Bounteous's approach emphasizes co-innovation, where they work closely with clients to enhance digital platforms and customer engagement strategies. Following a merger with Accolite Digital and the acquisition of Hathway, Bounteous expanded its service offerings to include comprehensive digital transformation, from strategy development to implementation and optimization. The company's goal is to deliver quick and effective results for clients, helping them remain competitive in a fast-evolving digital environment.