Director of Client Strategy, Corporate

Position Overview

• Location Type: Remote-Friendly (NYC, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, Singapore)
• Employment Type: Full-Time
• Salary: Not specified

YipitData is a leading market research and analytics firm, recently raising up to $475M from The Carlyle Group at a valuation over $1B. We analyze billions of data points daily to provide accurate insights for retailers and brands. Our on-demand insights team utilizes proprietary technology to identify, license, clean, and analyze data relied upon by many of the world’s largest investment funds and corporations. Recognized as one of Inc’s Best Workplaces for three years, YipitData is a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. We have offices in NYC, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore. We cultivate a people-centric culture focused on mastery, ownership, and transparency.

This role focuses on supporting relationships with key brand and retail customers as a Director of Client Strategy. You will become an expert in understanding clients' business challenges and ensuring we drive adoption and value, leading to favorable renewal outcomes. This role will include supporting clients in partnership with an Account Executive (AE), Client Strategy Manager (CSM) and Solutions partners.

Requirements

• Not specified

Responsibilities

• Lead and develop a team of Client Strategy Managers (CSMs), helping to set and execute plans to achieve retention and revenue goals.
• Lead the team responsible for driving successful renewal processes and outcomes: ensuring value and adoption to drive high retention and long-term client partnerships.
• Deeply understand the client base and jobs to be done. Become a trusted resource for our clients by acting as a thought partner and providing top-notch service.
• Leverage product expertise to drive value, user engagement, and deeper adoption.
• Cross-functional alignment to drive positive client outcomes, accessing the Product and Revenue organization.
• Build and leverage tools and data to support a quickly scaling book and user base.
• Support AE team to drive upsell opportunities by identifying additional client needs and expanding product adoption.
• Build and maintain relationships with budget holders.

Company Information

YipitData is a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. We cultivate a people-centric culture focused on mastery, ownership, and transparency. Our offices are located in NYC, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore.