Senior Customer Success Manager- Life Sciences
H1Salary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Life Sciences, Data & Analytics, Enterprise SoftwareIndustries
Requirements
Candidates should possess 5+ years of related experience in large-scale project management, with consulting or software experience in Data Governance or Life Science related areas being highly preferred. They should demonstrate a problem-solving mindset, anticipating issues early and proactively finding solutions, and possess skilled project management abilities. Fluency in English is required for working with international teams.
Responsibilities
As a Senior Data Solution Consultant, you will be responsible for end-to-end project management, including KPI and SLA achievement, and SOW renewals, while also building and delivering project deliverables to meet specific goals. You will identify and proactively solve problems faced by clients, fully understand data requirements and processes, and serve as the primary client contact for the project, building trusted relationships with stakeholders. Additionally, you will support and mentor other team members in developing skills and professional capabilities.
Skills
Project Management
Data Governance
Problem-solving
Client Relationship Management
KPI achievement
SLA achievement
Business Acumen
Data Requirements
Data Analysis
Veeva Systems
Quality and regulatory software solutions provider
About Veeva Systems
Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.
Key Metrics
Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees