Senior Data Analyst, Payment Success

The Senior Data Analyst will serve as the primary contact for merchants regarding their payment performance, crafting optimal payment strategies and providing expert guidance. They will conduct in-depth exploratory data analysis to identify insights and anomalies, and design and execute experiments, including A/B tests and ML-based solutions, to enhance performance. Responsibilities also include developing automation tools for monitoring and optimizing merchant performance, implementing measurements to assess the impact of solutions on merchant performance and revenue, and collaborating with internal teams to ensure an outstanding merchant experience and contribute to product development. Additionally, the role involves increasing internal awareness of merchant services and benefits, particularly among the executive team, and fostering a culture of cross-team learning and knowledge sharing.