Senior Financial Advisor
FartherFull Time
Senior (5 to 8 years)
Candidates must possess a Bachelor's degree in computer science, engineering, mathematics, or a related field, or equivalent experience. Demonstrated success in a technical field role for a product or SaaS company is required.
The Senior Customer Success Technical Architect will act as a trusted technical advisor to customers, ensuring their success, retention, and expansion by providing guidance on the Confluent product suite. Responsibilities include partnering with internal teams to accelerate customer time to value, advising on architectures and strategies for operating Confluent subscriptions, and guiding customers on achieving business goals through their Confluent investment. The role involves championing customers internally, identifying and addressing technical objections, supporting customers through technical lifecycle activities like architecture planning and security design, guiding customers on data streaming maturity, presenting technical health reviews, documenting and transferring knowledge, influencing product roadmaps, and assisting with customer issues.
Data streaming solutions for real-time processing
Confluent specializes in data streaming solutions, focusing on helping businesses manage and process real-time data streams. Its main product is built on Apache Kafka, an open-source platform that allows users to create real-time data pipelines and streaming applications. Clients, including large enterprises and financial institutions, utilize Confluent's tools to collect, process, and analyze data streams, which helps them make quicker and more informed decisions. Unlike many competitors, Confluent offers a subscription-based model for its cloud platform, Confluent Cloud, and its on-premises software, Confluent Platform, ensuring a steady revenue stream. The company also provides professional services like training and consulting to assist clients in optimizing their data streaming solutions. Confluent's goal is to be a leader in the data streaming market, enabling organizations to leverage real-time data for improved operational efficiency.