Senior Compliance Analyst

Position Overview

• Location Type: Hybrid (Charlotte, NC candidates require 2-3 days in-office; Remote candidates must travel to Charlotte occasionally or be willing to relocate)
• Job Type: Full-time
• Salary: Not specified

The Senior Compliance Analyst will be a key member of the Compliance team within the Legal department. This role requires a strong understanding of financial products, services, and the regulatory landscape for marketing and communications in the fintech industry. The primary responsibilities include reviewing marketing materials for compliance with laws, regulations, and internal policies, managing customer complaints, and collaborating with cross-functional teams to improve business processes.

Key Responsibilities

• Conduct detailed compliance reviews of marketing materials, including product promotions, landing pages, emails, social media, editorial, and digital campaigns.
• Ensure all marketing content complies with relevant laws and regulations such as UDAAP, Reg Z, and other applicable standards.
• Provide actionable and practical feedback to teams like Marketing, Product, and other verticals, balancing compliance with business goals.
• Optimize the marketing review process by identifying areas for improvement and supporting updates to policies and procedures.
• Manage escalated consumer complaints, identify recurring trends, and assess themes to enhance business practices and improve customer experience.
• Assist in audits and regulatory examinations related to advertising and consumer disclosures.
• Collaborate with cross-functional teams, ensuring alignment across compliance, marketing, product development, and customer success efforts.

Required Qualifications

• Bachelor’s degree in business, legal studies, finance, marketing, or a related field; advanced degree preferred.
• 3–5 years of experience in a compliance, legal, or marketing review role within a banking or fintech organization.
• Deep familiarity with consumer banking regulations (e.g., GLBA, Reg Z, Reg E, UDAAP, FCRA, Reg DD, etc.) is highly advantageous.
• Solid understanding of platforms such as WordPress, database administration systems, and marketing tools.
• Demonstrated experience tracking, analyzing, and reporting customer complaints with a data-driven approach.
• Exceptional interpersonal, oral, and written communication skills, with the ability to interact with geographically dispersed teams.
• Strong analytical and problem-solving skills to guide decision-making, with attention to detail.
• Proven ability to adapt to a fast-paced, continuously evolving environment.

Preferred Qualifications

• Ability to lead and facilitate process and change management initiatives effectively.
• Strong organizational skills and a proactive mindset; a self-starter capable of managing multiple tasks and priorities under tight deadlines.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Adobe Acrobat.
• Flexibility to take on new responsibilities to support emerging processes, innovations, and business needs.

Why Join Us

Join a dynamic fintech environment, collaborate with talented professionals, and play a pivotal role in ensuring compliance excellence. This position is ideal for those passionate about combining regulatory expertise with creative problem-solving in a fast-paced, innovation-driven industry.

Company Information

LendingTree is the nation’s largest online lending marketplace, connecting customers with multiple lenders to find the best deals on loans, credit cards, savings accounts, and insurance. Our mission is to help people save money by providing a platform to shop for loans and compare lenders.