Advertising Account Manager

About the Role

Are you a proactive media planning guru who thrives on building strong relationships? Do you excel at collaborating with stakeholders to uncover insights and create innovative media campaign solutions? Are you highly organized and skilled at juggling multiple tasks? If this sounds like you, Rockbot is looking for an exceptional Advertising Account Manager to join our team!

The Account Manager, Advertising will play a critical role supporting both Rockbot’s Direct Ad Sales and Retail Media efforts. This is a hybrid pre- and post-sale role designed to deliver seamless advertising execution and support across a broad portfolio of campaigns. You will oversee the lifecycle of our advertiser campaigns from kick-off to completion, managing day-to-day client relationships, owning media planning and campaign execution, collaborating cross-functionally, and functioning as the operational backbone to the ad sales team.

What You Will Do

• Manage advertiser campaigns (TV, Digital Signage, and Audio) end-to-end - from planning and launch to monitoring, optimization, and post-campaign reporting.
• Serve as the primary advertising contact for direct advertisers and retail media partners, ensuring timely communication and flawless execution in partnership with Sales, Client Success, and Ad Ops.
• Develop proposals, media plans, and monetization models; maintain campaign materials such as budgets, timelines, and creative assets.
• Track and analyze campaign performance, providing regular updates, optimizations, and actionable wrap-ups, including managing measurement studies and third-party vendor coordination.
• Lead client meetings and campaign check-ins to review results, recommend strategies, and identify growth opportunities.
• Educate clients and internal teams on ad products, creative best practices, and performance benchmarks.
• Partner with internal teams on billing accuracy, issue resolution, and the creation of advertising collateral; maintain accurate campaign records and reporting dashboards.

What You Have

• Experience: 3 - 5 years in media account management, media planning, client service, or campaign management, with a strong grasp of the media landscape.
• Track Record: Delivering standout campaign performance and driving adoption of products.
• Project Management: Sharp project management skills - able to prioritize, adapt, and deliver on multiple deadlines.
• Analytical Skills: Analytical savvy to translate numbers into narratives and strategies.
• Communication & Organization: Exceptional communication, presentation, and organizational skills with a meticulous eye for detail.
• Tool Proficiency: Fluency in relevant tools for project, media, and campaign management.
• Problem-Solving: A creative problem-solving mindset with flexible, open-minded thinking.
• Teamwork: A collaborative, team-oriented approach and genuine passion for working with others to achieve great outcomes.

About Rockbot

Rockbot empowers businesses to simply and reliably stream the right content to make their guests' experience great with a suite of innovative multimedia solutions - Rockbot TV, Rockbot Digital Signage, Rockbot Music, and Rockbot Audio Messaging. Rockbot is the only platform that unifies the full spectrum of media solutions with an enterprise-grade SaaS platform, enabling them to control, schedule, and monitor any number of locations from our web dashboard and mobile app.

The Rockbot team helps businesses, brands, and places succeed by empowering them to deliver better customer experiences and build stronger connections through media in real-world spaces. We are technologists, music lovers, and content creators all focused on producing the most amazing customer experience possible - and we’re having a great time doing it!

Compensation

Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

The compensation band for this role is $75k-95k, plus equity.