[Remote] Senior Community Associate at DraftKings

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Sports Betting, Gaming, BiotechnologyIndustries

Requirements

Candidates should have at least 2 years of experience building, moderating, or supporting digital communities, preferably in sports, gaming, or consumer brands. Deep familiarity with Discord, including its mod tools, roles, bots, and engagement features, is required. Proven ability to create engaging content and conversations tailored to specific communities, excellent written communication skills with a flexible tone, and a strong sense of urgency and ownership are also necessary. An understanding of Sportsbook or Daily Fantasy Sports products is needed, and experience moderating high-volume communities or social platforms during live events is a plus.

Responsibilities

The Senior Community Associate will be an everyday presence in the official Discord server, engaging authentically with players across various channels and topics. They will serve as a trusted point of contact, responding quickly and helpfully to player questions and needs. Responsibilities include creating and executing community-first campaigns such as giveaways, AMAs, live chats, and themed events in partnership with internal and external teams. The associate will monitor sentiment, player behavior, and emerging trends, sharing insights to improve products and the overall player experience. They will champion the community's voice across the company while upholding brand tone and standards, and support coverage during sports-heavy periods, including evenings, weekends, and big game days on a rotational basis.

Skills

Community Management

Discord

Moderation

Content Creation

Event Planning

Sentiment Analysis

Customer Support

Brand Voice

Sports Betting

Gaming

DraftKings

Online platform for fantasy sports and betting

About DraftKings

DraftKings operates in the online gaming and entertainment industry, focusing on daily fantasy sports, sports betting, and online casino games. Users can engage in daily fantasy sports contests for cash prizes, place bets on various sports events, and play casino games like slots, blackjack, roulette, and poker. The platform also includes a marketplace for digital collectibles, allowing users to buy, sell, and trade NFTs of celebrities. DraftKings ensures compliance with gaming regulations, providing a secure environment for its users. Unlike many competitors, DraftKings offers a diverse range of gaming options and revenue streams, attracting a wide audience of sports fans, gamblers, and digital collectors. The company's goal is to create a comprehensive and safe platform for users to enjoy various gaming activities and digital asset trading.

Boston, MassachusettsHeadquarters

2012Year Founded

$911.4MTotal Funding

IPOCompany Stage

Crypto & Web3, GamingIndustries

1,001-5,000Employees

Benefits

Performance Bonus

Company Equity

Risks

Class action lawsuit for alleged unlawful account termination could damage reputation.

Accusations of collusion with FanDuel may lead to antitrust investigations.

Sportsbook+ in New York may face regulatory scrutiny over its subscription model.

Differentiation

DraftKings offers a unique combination of fantasy sports, sports betting, and online casino games.

The company has ventured into the NFT market, expanding its digital collectibles offerings.

DraftKings ensures a secure gaming environment through compliance with gaming authorities.

Upsides

Partnership with Delta Air Lines could open new revenue streams through in-flight gaming.

Launch of Sportsbook+ in New York offers enhanced odds, attracting more subscribers.

Entry into the NFT market taps into the growing digital collectibles trend.

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