Senior Community Engineer

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better. We’re committed to building a healthy team that welcomes a diverse range of backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to make the people around them better. You’ll be joining a tight-knit team with experience at places like Google, YouTube, Twitch, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world. We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Reddit, Vimeo, Robinhood, CBSi, Discovery, PBS, and TED. Customers large and small love working with us and love our team. We are building something big together. We’d love to hear from you!

This role is for a Community Engineer, focused on inspiring developers to build with video and helping them love Mux and our platform. The role involves approximately 40% content creation, 40% coding and project contributions, and 20% creative exploration.

Responsibilities

• Talk to customers to understand their projects and how they're using Mux.
• Develop creative ideas to expose Mux to developers in an authentic and engaging way.
• Improve Mux’s documentation and resources for developers.
• Speak and write for a developer audience (e.g., submit talks, make videos, write blog posts, represent Mux at conferences).
• Drive the feedback loop between the developer community and Mux Engineering and Product teams.

Requirements

• Senior-level engineer with 5+ years of experience writing code.
• Comfortable with modern programming languages.
• Self-starter with an entrepreneurial mindset.
• Thrives in ambiguity and fast-moving environments.
• Loves problem-solving, helping people, and working with developers.
• Willing to travel for conferences, events, and meetups.

Application Instructions

• Not specified.

Company Information

• About Mux: Video for developers. Democratizing video by solving developer challenges (encoding, streaming, monitoring).
• Founders: Previous Zencoder founders.
• Investors: Coatue, Accel, Andreessen Horowitz, Y Combinator.
• Customers: Startups, Reddit, Vimeo, Robinhood, CBSi, Discovery, PBS, TED.