Mux

Senior Community Engineer

San Francisco, California, United States

Mux Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Developer Tools, Cloud ServicesIndustries

Requirements

The Senior Community Engineer should possess 5 or more years of experience as a software engineer, demonstrating a strong foundation in modern programming languages and a desire to continuously expand their technical skills. They should also exhibit a self-starter, entrepreneurial mindset, and thrive in ambiguous and fast-paced environments, along with a willingness to travel for conferences, events, and meetups.

Responsibilities

As a Senior Community Engineer, the individual will engage with customers to understand their projects and Mux usage, generate creative ideas to promote Mux to developers, improve Mux’s documentation and resources, speak and write for a developer audience through various channels, and facilitate feedback between the developer community and the Mux Engineering and Product teams, dedicating approximately 40% of their time to content creation, 40% to coding and project contributions, and 20% to creative exploration.

Skills

Developer Engagement
Content Creation
Coding
Documentation Improvement
Public Speaking
Writing
Video Production
Creative Thinking

Mux

Video performance analytics and QoS monitoring

About Mux

Mux specializes in video performance analytics and Quality of Service (QoS) monitoring for the video streaming and digital media market. The company provides tools that help businesses optimize their video delivery and enhance viewer experience. Its main product is an advanced analytics platform that offers real-time data and insights into various video performance metrics, such as playback failures, startup time, rebuffering, and video quality. This allows clients, including media companies and streaming services, to identify and fix issues that could affect viewer satisfaction. Mux differentiates itself from competitors by offering features like industry benchmarks, real-time dashboards, and subscriber ID tracking, which help businesses make informed decisions to improve their video services. The company's goal is to empower clients to optimize their video delivery and exceed viewer expectations through detailed insights and data-driven strategies.

Key Metrics

San Francisco, CaliforniaHeadquarters
2015Year Founded
$169.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Consumer Software, EntertainmentIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Fertility Treatment Support
401(k) Retirement Plan
Paid Parental Leave
Professional Development Budget

Risks

Increased competition in video analytics could erode Mux's market share.
Resolution-based pricing may lead to customer dissatisfaction if costs increase.
Dependency on partners like New Relic may affect Mux's service quality.

Differentiation

Mux offers a best-in-class performance analytics tool trusted by major companies.
Mux Video provides a simple API for video hosting, encoding, and streaming.
Mux's platform includes unique features like automatic thumbnails and data-driven encoding.

Upsides

Increased demand for personalized video experiences boosts Mux's API offerings.
The rise of AI-driven video content creation presents integration opportunities for Mux.
5G network expansion enhances Mux's QoS monitoring tools for better performance insights.

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