[Remote] Senior Social Media Manager at Keywords Studios

United States

Keywords Studios Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Gaming, Video Games, Player EngagementIndustries

Requirements

Candidates must have a minimum of 3 years of professional social media experience in the gaming industry, ideally in a senior role. Previous experience in managing, mentoring, or supporting junior team members is required. Excellent written and verbal English communication skills, native speaker level, are essential. A strong understanding of social media and community management platforms such as Discord, Twitch, Reddit, Instagram, and Facebook is necessary. Expertise in social listening, social management best practices, and paid social media is expected. Experience managing or moderating a thriving gaming community is required. A higher education degree in marketing, business administration, communication, adult education, or related fields is preferred. The role requires availability between 9 am and 5 pm ET, with a preference for North American timezones.

Responsibilities

The Senior Social Media Manager will be responsible for creating and managing high-impact content calendars across multiple platforms, from ideation to analysis and reporting. This includes developing and implementing social media strategies and assessing their effectiveness. Responsibilities also involve engaging directly with players by responding to comments, aligning with team members on tone of voice and response guidelines, and providing cover for the Community Manager Lead when needed. The role requires creating reports to analyze content performance, leading the team in paid social media efforts, and assisting in managing community management services across multiple projects. Additionally, the Senior Social Media Manager will assist with training and coaching new and existing community and social media managers, developing calendars with creative ideation, producing relevant content, scheduling posts, writing copy, supporting campaign planning, audience and trend research, brand building, and creating additional static and video assets when necessary.

Skills

Social Media Strategy
Content Calendars
Community Management
Player Engagement
Communication
Client Interaction
Tone of Voice
Reporting
Analysis

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

London, United KingdomHeadquarters
1998Year Founded
$487.8MTotal Funding
IPOCompany Stage
Consumer Software, Entertainment, GamingIndustries
5,001-10,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
401(k) Company Match
401(k) Retirement Plan
Flexible Work Hours
Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.
Integration of acquired companies could pose operational challenges and affect service quality.
Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.
The company has a global presence with over 13,000 professionals in 25+ countries.
Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.
Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.
Private equity interest indicates strong market confidence and strategic growth potential.

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