Keywords Studios

Senior Business Development Manager

Katowice, Silesian Voivodeship, Poland

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Video Game Services, Player Engagement, Community Management, Customer SupportIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: (Not provided)
  • Company: Keywords Studios
  • Description: Since 1998, Keywords Studios has been reshaping how players interact with games, with a global team of over 12,000 professionals. Player Engagement is one of the fastest-growing Service Lines, providing technical support, community management, and trust & safety services for AAA and Indie studios. We are seeking experienced Business Development Managers to drive sales for our diverse service lines in 2025, focusing on Player Engagement services including Player Support, Player Safety, Helpshift ticketing platform, and Community Management. This is a fully remote position based in Europe.

Requirements

  • Skills:
    • Collaborate with operations, solutions, and marketing teams to identify and target high-potential clients.
    • Design and implement advanced sales strategies.
    • Partner with player engagement solutions architects and marketing team to qualify leads.
    • Deliver exceptional client support by proactively managing expectations.
    • Represent Keywords at industry trade conferences.
    • Adhere to the company's advanced sales methodology and track key metrics.
    • Support portfolio directors and delivery teams in account management.

Responsibilities

  • Drive sales for Keywords' player engagement service offering.
  • Lead strategic sales initiatives and build client relationships.
  • Expand service offerings.
  • Qualify leads and manage opportunities throughout the sales lifecycle.
  • Manage client expectations in partnership with the player engagement solutions team.
  • Attend industry trade conferences and provide strategic support.
  • Produce insightful reports and track key metrics.
  • Contribute to strategic customer review meetings.

Application Instructions

  • (Not provided)

Skills

Client Relationship Management
Sales Strategy
Lead Qualification
Trade Conference Representation
Account Management
Reporting & Metrics Tracking
Strategic Planning
Partnership Development

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

London, United KingdomHeadquarters
1998Year Founded
$487.8MTotal Funding
IPOCompany Stage
Consumer Software, Entertainment, GamingIndustries
5,001-10,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
401(k) Company Match
401(k) Retirement Plan
Flexible Work Hours
Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.
Integration of acquired companies could pose operational challenges and affect service quality.
Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.
The company has a global presence with over 13,000 professionals in 25+ countries.
Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.
Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.
Private equity interest indicates strong market confidence and strategic growth potential.

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