Keywords Studios

Senior Business Development Manager

Serbia

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Video Game Development, Financial Services, Customer Support, Community ManagementIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified
  • Company: Keywords Studios
  • Brief Description: Keywords Studios is seeking experienced Business Development Managers to drive sales for their diverse service lines, particularly Player Engagement services, including Player Support, Player Safety, Helpshift ticketing platform, and Community Management. This is a fully remote position based in Europe, focusing on strategic sales initiatives, client relationship building, and expanding service offerings.

Requirements

  • Sales Strategy: Design and implement advanced sales strategies tailored to prospective clients, driving growth and market expansion.
  • Account Management: Support portfolio directors and delivery teams in high-level account management, ensuring long-term client success.
  • Client Support: Deliver exceptional client support by proactively managing expectations alongside the player engagement solutions team and portfolio directors.
  • Industry Representation: Represent Keywords at industry trade conferences, providing strategic insights and expert support.
  • Sales Lifecycle Management: Expertly manage opportunities throughout the sales lifecycle, from lead qualification to deal closure.
  • Cross-functional Collaboration: Collaborate with operations experts, solutions experts, and the marketing team to identify and target high-potential clients.

Responsibilities

  • Drive sales for Keywords Studios' Player Engagement services (Player Support, Player Safety, Helpshift, Community Management).
  • Lead strategic sales initiatives and expand service offerings.
  • Build and maintain lasting client relationships.
  • Deliver exceptional client support.
  • Represent Keywords at industry trade conferences.
  • Contribute to strategic customer review meetings.

Application Instructions

  • Not specified in the provided text.

Company Information

  • Company Name: Keywords Studios
  • Founded: 1998
  • Global Presence: Over 12,000 professionals across 70+ studios in 26 countries.
  • Mission: Reshape how players interact with their favorite games.
  • Service Lines: Art, Audio, Testing, Localization, and Player Engagement.
  • Player Engagement Services: Player Support, Player Safety, Helpshift ticketing platform, and Community Management.

Skills

Sales Strategy
Account Management
Client Relationship Building
Client Support
Industry Conference Representation
Sales Lifecycle Management
Collaboration
Business Development
Strategic Planning
Client Expansion

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

London, United KingdomHeadquarters
1998Year Founded
$487.8MTotal Funding
IPOCompany Stage
Consumer Software, Entertainment, GamingIndustries
5,001-10,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
401(k) Company Match
401(k) Retirement Plan
Flexible Work Hours
Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.
Integration of acquired companies could pose operational challenges and affect service quality.
Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.
The company has a global presence with over 13,000 professionals in 25+ countries.
Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.
Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.
Private equity interest indicates strong market confidence and strategic growth potential.

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