Keywords Studios

Senior Business Development Manager

Mexico

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Video Game Development, Localization & Testing, Player Engagement Services, Community Management, Customer SupportIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Not specified
  • Salary: $1,200

This role is focused on driving sales for Player Engagement services in 2025, which include Player Support, Player Safety, the Helpshift ticketing platform, and Community Management. The position is fully remote and based in Europe.

Requirements

  • Leadership: Design and implement advanced sales strategies tailored to prospective clients, driving growth and market expansion.
  • Account Management: Support portfolio directors and delivery teams in high-level account management, ensuring long-term client success.
  • Client Support: Deliver exceptional client support by proactively managing expectations alongside the player engagement solutions team and portfolio directors.
  • Communication: Represent Keywords at industry trade conferences, providing strategic insights and expert support.
  • Business Expertise: Expertly manage opportunities throughout the sales lifecycle, from lead qualification to deal closure.
  • Collaboration: Collaborate with operations experts, solutions experts, and the marketing team to identify and target high-potential clients.

Responsibilities

  • Drive sales for diverse Player Engagement service lines (Player Support, Player Safety, Helpshift, Community Management).
  • Lead strategic sales initiatives and build lasting client relationships.
  • Expand service offerings and contribute to the growth of the business.
  • Deliver exceptional client support and ensure seamless service delivery.
  • Represent Keywords at industry trade conferences.
  • Manage opportunities throughout the sales lifecycle.
  • Contribute to strategic customer review meetings.

Company Information

Keywords, established in 1998, is a global organization with over 12,000 professionals across 70+ studios in 26 countries. They specialize in providing solutions to video game developers and publishers, including art, audio, testing, localization, and Player Engagement. Player Engagement focuses on technical support, community management, and trust & safety services for AAA and Indie studios.

Application Instructions

  • Not specified

Skills

Sales Strategy
Account Management
Client Support
Communication
Business Development
Client Relationship Building
Market Expansion
Partnership Collaboration

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

London, United KingdomHeadquarters
1998Year Founded
$487.8MTotal Funding
IPOCompany Stage
Consumer Software, Entertainment, GamingIndustries
5,001-10,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
401(k) Company Match
401(k) Retirement Plan
Flexible Work Hours
Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.
Integration of acquired companies could pose operational challenges and affect service quality.
Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.
The company has a global presence with over 13,000 professionals in 25+ countries.
Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.
Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.
Private equity interest indicates strong market confidence and strategic growth potential.

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