Keywords Studios

Senior Business Development Manager

United Kingdom

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Video Game Services, Player Engagement, Community Management, Customer SupportIndustries

Position Overview

  • Company: Keywords Studios
  • Location Type: Remote (Europe)
  • Job Type: Full-time
  • Salary: Not specified

Keywords Studios, a global leader in reshaping player interaction with games, is seeking experienced Business Development Managers for its Player Engagement division. This division offers technical support, community management, and trust & safety services to game developers and publishers. The role focuses on driving sales for Player Support, Player Safety, Helpshift, and Community Management services in 2025.

Requirements

  • Sales Strategy: Design and implement advanced sales strategies to drive growth and market expansion.
  • Account Management: Support portfolio directors and delivery teams in high-level account management.
  • Client Relationship Management: Deliver exceptional client support and proactively manage expectations.
  • Industry Representation: Represent Keywords Studios at industry trade conferences, offering strategic insights.
  • Sales Cycle Management: Expertly manage opportunities from lead qualification to deal closure.
  • Cross-functional Collaboration: Work with operations, solutions, and marketing teams to identify and target clients.

Responsibilities

  • Drive sales for Keywords Studios’ Player Engagement services, including Player Support, Player Safety, Helpshift, and Community Management.
  • Lead strategic sales initiatives and cultivate strong client relationships.
  • Expand service offerings and contribute to overall business growth.
  • Ensure exceptional client support and seamless service delivery.
  • Represent the company at industry trade conferences.
  • Manage the entire sales lifecycle for opportunities.
  • Participate in strategic customer review meetings.

Application Instructions

  • Not specified in the provided text.

Company Information

  • Company Name: Keywords Studios
  • Founded: 1998
  • Global Reach: Employs over 12,000 professionals across 70+ studios in 26 countries.
  • Mission: To reshape how players interact with their favorite games.

Skills

Sales Strategy
Account Management
Client Support
Industry Trade Representation
Opportunity Management
Client Relationship Building
Business Development
Team Collaboration
Market Expansion

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

London, United KingdomHeadquarters
1998Year Founded
$487.8MTotal Funding
IPOCompany Stage
Consumer Software, Entertainment, GamingIndustries
5,001-10,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
401(k) Company Match
401(k) Retirement Plan
Flexible Work Hours
Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.
Integration of acquired companies could pose operational challenges and affect service quality.
Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.
The company has a global presence with over 13,000 professionals in 25+ countries.
Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.
Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.
Private equity interest indicates strong market confidence and strategic growth potential.

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