Senior Customer Success Manager- Life Sciences
H1- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor’s degree in Business, Consulting, or a related field, along with a minimum of 7 years of experience in business consulting, preferably within the life sciences or SaaS industry. Strong analytical and problem-solving skills are essential, as is the ability to manage complex projects and build strong client relationships. Experience with digital transformation and commercial innovation is highly desirable. Legal authorization to work in the EU or UK is required for respective locations.
As a Senior Business Consultant, you will manage complex consulting projects for Veeva customers, including planning, organizing, and tracking all aspects of delivery. You will analyze complex problems, develop insightful solutions, and build close working relationships with clients to deliver demonstrable value. This includes leading projects, identifying and solving problems, serving as a trusted client contact, mentoring team members, and proactively pursuing business development opportunities. You will also be responsible for bringing industry insight and thought leadership to clients.
Quality and regulatory software solutions provider
Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.