Senior Business Analyst (Healthcare Product) at Whoop

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital Health, Wearables, Fitness TechnologyIndustries

Requirements

4+ years of experience in a deeply strategic/analytical role, including partnership with clinical, product, data science, or engineering teams
Able to take broad questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations
Strong storytelling skills – able to create compelling and concise presentations that convey actionable solutions to complex, ambiguous problems
Demonstrated success in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations
Experience working with data engineering and development teams on complex datasets
Advanced skills in SQL and general understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization (e.g. Amplitude, Sigma, Hex). Python is a plus
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
Prepared to relocate if necessary to work out of the Boston, MA office

Responsibilities

Collaborate closely with Product, Digital & Connected Health, Software, UX, Data Science, Marketing, and Strategic Finance teams to break down and prioritize the product strategy and roadmap
Develop a deep understanding of WHOOP's database and tools to effectively drive data-driven proposals to internal stakeholders on necessary changes
Help build and refine health-specific KPIs, including engagement with relevant features, adoption of recommended behaviors, and member-reported value
Uncover insights about key member segments — including those managing hormonal health, cardiometabolic health, or looking for more personalized wellness support
Create repeatable tools and processes for analytics across new health features and algorithms— from data pipelines to dashboards and weekly health performance reviews
Collaborate with a high-performance team in a fast-paced environment, providing thought leadership to identify the most impactful ways to drive decisions and improve retention

Skills

Key technologies and capabilities for this role

SQLData AnalysisProduct AnalyticsKPIsData PipelinesDashboardsPythonTableauBusiness IntelligenceHealthcare Analytics

Questions & Answers

Common questions about this position

Is this role remote or does it require working in an office?

This role is based in the WHOOP office in Boston, MA, and the successful candidate must be prepared to relocate if necessary to work out of the Boston office.

What technical skills are required for this Senior Business Analyst position?

Candidates need advanced skills in SQL, a general understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization tools like Amplitude, Sigma, or Hex. Python is a plus, along with experience working with data engineering teams on complex datasets.

What experience is needed for this role?

The position requires 4+ years of experience in a deeply strategic/analytical role, including partnership with clinical, product, data science, or engineering teams, plus demonstrated success in influencing senior stakeholders.

What is the work environment like at WHOOP for this role?

The role involves collaborating with a high-performance team in a fast-paced environment, partnering closely with Product, Digital & Connected Health, Software, UX, Data Science, Marketing, and Strategic Finance teams.

What makes a strong candidate for this Senior Business Analyst role?

Strong candidates can take broad questions, wrangle data, model key insights, visualize results, and communicate actionable recommendations, with strong storytelling skills and the ability to influence senior stakeholders on strategic direction.

Whoop

Wearable fitness tracker with personalized insights

About Whoop

WHOOP offers a fitness membership that focuses on improving personal health and performance through a wearable device called the WHOOP Strap 3.0. This device continuously collects physiological data, including heart rate, sleep patterns, and recovery levels, to provide users with personalized recommendations on their daily activity, sleep needs, and readiness for performance. Unlike many competitors, WHOOP operates on a subscription model, where users pay a fee to access the membership, which includes the device and continuous insights through the WHOOP app. This model not only provides a steady revenue stream but also fosters a strong community among users, encouraging engagement through teams, challenges, and social features. The goal of WHOOP is to help users optimize their health and performance while minimizing injury risk.

Boston, MassachusettsHeadquarters

2012Year Founded

$393.7MTotal Funding

SERIES_FCompany Stage

Data & Analytics, HealthcareIndustries

501-1,000Employees

Benefits

Take Time Off: Time outside of the office is important for sleep, strain and recovery! Our PTO plan encourages members to take time off in order to come back refreshed.

Live a Healthy Lifestyle: Our competitive benefits package includes premium medical, dental, and vision coverage for employees and their dependents. Life and disability insurance are also available.

Feel Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP. Work means more when you have personal stake. You have ownership in what we are building.

Eat Well: Keep hunger at bay with endless snacks in our fully stocked kitchen. Enjoy catered team lunches on Friday, and even a cold brew keg.

Know The Product: We want you to understand and experience the product firsthand. We offer you a WHOOP strap and membership at no cost.

Be Active: Take advantage of our office gym and on-site showers! WHOOP also offers a $500 yearly wellness perk for fitness classes and memberships.

Be Present: It’s important to be present when bringing home a new family member. Take care of your loved ones with 12 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.

Love Where You Work: Sitting in the heart of Fenway, our beautiful office overlooks Fenway Park. A prime location for great food, not to mention catching a Sox game, too!

Work Hard, Play Harder: If we don't already have a club here that fits your lifestyle and interests, you're encouraged to start one. Share your passions with others at work, or discover new ones!

Risks

Increased competition from brands like Oura and Fitbit threatens market share.

Privacy concerns over data collection could lead to regulatory challenges.

Economic downturns may affect consumer willingness to pay subscription fees.

Differentiation

WHOOP offers 24/7 physiological data tracking with its WHOOP Strap 3.0.

The company provides personalized health insights for athletes and fitness enthusiasts.

WHOOP's subscription model includes a community aspect for user engagement.

Upsides

WHOOP's partnership with Cristiano Ronaldo boosts brand visibility and credibility.

Expansion into 56 markets enhances WHOOP's global presence and growth potential.

Collaborations with brands like Assos strengthen WHOOP's position in sports technology.

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