Senior Associate, Proposals & Solution Support

Position Overview

Maven is seeking a detail-oriented and proactive Senior Associate, Proposals & Solution Support to join our Client Operations team. This role is crucial for supporting Maven's growth efforts by contributing to the creation and delivery of high-quality, compelling proposals and responses to Requests for Proposals (RFPs), Requests for Information (RFIs), and other related documents. This position is ideal for individuals with 2–4+ years of experience in a similar role, possessing strong writing, project coordination, and communication skills.

Responsibilities

• Analyze RFP requirements, timelines, and deliverables to ensure full compliance and timely submissions.
• Coordinate the end-to-end RFP and proposal response process across various teams and functions at Maven, from intake through response assignment, population and ticket tracking, periodic check-ins, quality assurance, and submission.
• Collaborate with subject matter experts (SMEs), sales and marketing teams, legal, and other stakeholders to gather content and ensure accurate, tailored responses.
• Maintain and update a library of standard RFP responses, case studies, reporting samples, and other reusable content.
• Proofread, format, and ensure consistency of proposal documents.
• Assist in post-submission debriefs and content improvement initiatives.
• Support client and benefit operations activities and processes during lighter RFP volumes, such as maintenance of content libraries, tools and resources leveraged by Maven’s commercial teams, as well as benefits documentation generation and QA.

Requirements

• 2–4+ years of experience in a proposals, RFP, sales support, marketing, or similar role.
• Excellent written and verbal communication skills with high attention to detail.
• Strong organizational and project management abilities; able to manage multiple deadlines and priorities.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong analytical skills and the ability to tailor messaging to specific client needs.
• Experience with proposal management tools (e.g., RFPIO, Loopio) and Microsoft Office Suite (Word, Excel, PowerPoint).

Company Information

Maven is the world's largest virtual clinic for women and families, on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs.

Maven has been recognized for innovation and industry leadership, named to:

• Time 100 Most Influential Companies
• CNBC Disruptor 50
• Fast Company Most Innovative Companies
• FORTUNE Best Places to Work

Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors.

Award-Winning Culture:

Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

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